Bootbay.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Bootbay.com customer service, archive #1. It includes a selection of 1 issue(s) reported December 26, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I placed order #[redacted]3 on 12/11/22 with an expected 5-10 day ground shipping. However, the status remains as "order received" as of 12/26/22. I have attempted to contact customer service via phone during business hours but have been unable to reach anyone. The system repeatedly states I am calling outside of operating hours. Given the lack of progress and communication, I would like to request a cancellation of my order as I am doubtful of receiving it.
Reported by GetHuman8051446 on lunedì 26 dicembre 2022 14:54

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