Biotronik Customer Service Issues

The following are issues that customers reported to GetHuman about Biotronik customer service, archive #1. It only includes a single issue, reported on February 11, 2023. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.

I have a Biotronik pacemaker with a home monitor, CardioMessenger Smart 4G, SN[redacted]2. Currently, I see a blinking open book symbol with an upside-down exclamation mark on the screen, and I need help understanding what this means. The battery shows it's fully charged. I am an 89-year-old veteran with this pacemaker since [redacted] and get regular check-ups at the VA clinic in White River Jct., VT. Your assistance would be greatly appreciated.