Arizona Public Service Co Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Arizona Public Service Co customer service, archive #1. It includes a selection of 1 issue(s) reported November 9, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm having trouble accessing my account to obtain a copy of my bill for proof of residency at the DMV. I attempted to reset my password, but it's been 30 minutes, and I haven't received the verification code yet. Can you please email me a copy of the bill at [redacted]? Despite speaking to different APS representatives who assured me they're addressing the issue and will call me back, as of today, November 16, the problem persists, and I haven't heard from Stacy, the APS representative. It's frustrating to experience this while trying to follow the necessary procedures.
Reported by GetHuman-mcsrds on Tuesday, November 9, 2021 5:49 PM

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