Appalachian Power Co (VA) Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Appalachian Power Co (VA) customer service, archive #1. It includes a selection of 1 issue(s) reported October 24, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My power was disconnected on 10-23-[redacted]. I paid the bill while at work. Upon returning home, the power was still off. After speaking with a lady, she instructed me to turn off the breakers, but the power did not come back on. She said she would call me back but never did. I have been on hold with APCO for over 2 hours now. I am currently in my car trying to charge my phone. I am confused why the power is still off, why the representative did not call back, and why my calls are not being answered.
Reported by GetHuman1401705 on Wednesday, October 24, 2018 5:57 AM
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