American Express - Business Services Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about American Express - Business Services customer service, archive #1. It includes a selection of 1 issue(s) reported April 26, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
In September, I contacted customer service to update my banking information due to changing banks. I spoke with a representative, made a payment, and updated my new bank details. The representative assured me they removed the old account. However, the autopay was not switched to the new account as promised. Consequently, my Amex account got closed because I believed the payments were being charged to the new account.
Reported by GetHuman-bodiedbe on mercoledì 26 aprile 2023 19:42
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