Airtel Customer Service Issues

Hello, I am experiencing issues with my mobile number, ***-***-[redacted], as it has had no signal for the past month. I have already contacted customer care, who advised me to visit the nearest service center. My wife has already visited the center, submitted all necessary documents, and paid for a sim card swap, but the sim card is still not working. I would like assistance with resolving this issue as my number is already recharged with a [redacted] rs international roaming pack for one year. Thank you, PARVEEN KUMAR

Hello, I am Kapil Jain, the Public Relations Officer of Krishna Academy in Dhargaon, District Khargoane, Tehsil Maheswar, PIN [redacted]. Our school is affiliated with the CBSE board. We receive emails from the board daily and have other tasks associated with it. Our school has [redacted] students. In today's digital age, due to issues with the Airtel network in our area, students face challenges in studying online, causing disruptions in their work. We kindly request that the network coverage in our area be improved. Thank you.

Dear Airtel Customer Care, I am reaching out on behalf of a friend who recently relocated and is encountering challenges with Airtel signal reception at the new address. Despite troubleshooting efforts, consistent signal connectivity for Airtel services remains elusive, impacting call quality and internet access. To aid in resolving this matter promptly, I am providing the following details: - Friend's Name: [Friend's Initials] - Airtel Account Number: [Friend's Account Number] - Registered Phone Number: [Friend's Phone Number] - New Address: [Friend's New Address] Your assistance in investigating the signal coverage in their area and addressing any underlying issues would be greatly appreciated. Guidance on potential solutions or equipment enhancements to boost signal strength is welcomed, as we value Airtel's expertise in resolving technical concerns. Confident in Airtel's technical proficiency and customer service, we trust that this matter will be handled efficiently to restore uninterrupted Airtel services for my friend. Thank you for your prompt attention to this request. Best regards, [Your Initials]

I recharged my Airtel prepaid number, [redacted], on April 28, [redacted]. The first recharge was unsuccessful, so I made another payment for the same amount on the same date. I contacted customer care and was told that the extra charged money would be refunded within 10 days, but I have not received it yet. The issue happened again on May 25 when I recharged for Rs.[redacted] each time, but the recharge was not successful, and the money was debited from my account. I am now owed a total of Rs.[redacted]. I hope the necessary steps will be taken to credit the amount back to me soon.

I have a query about my Airtel SIM with the number [redacted]. This prepaid Airtel SIM has been in use for many years and was registered under the name of my late grandfather, Dr. Subhash Chandra Jain, who passed away two years ago. Recently, my grandmother has been using it. A few days ago, the SIM suddenly stopped working due to corruption. I visited the nearest Airtel store, and they informed me that the only solution is to switch to a postpaid connection for the same number or get a new SIM with a new number since the registered person is not available for verification. However, as this number is linked to various bank accounts and official documents, I would like to keep the same number with a prepaid Airtel connection instead of switching to postpaid. I appreciate your assistance in finding a solution for this issue and providing a way to obtain another SIM with the same mobile number under a prepaid Airtel connection. Thank you for your cooperation. Sincerely, Aashi Jain

Subject: Urgent Concern: Network Issues in Our Area Dear Airtel Customer Care, I am reaching out to address a critical problem affecting our community. We are currently facing continuous network outages and call disruptions that are impacting our communication and internet access significantly. In recent weeks, we have experienced ongoing challenges with the Airtel network, resulting in unreliable calls and intermittent internet connectivity. These disruptions have caused inconvenience and frustration for individuals and businesses in our area. As a dedicated Airtel customer, I am bringing this issue to your attention in the hope of a swift resolution. The specific network issues we are encountering are as follows: 1. Network Outages: We are experiencing extended periods without network access, preventing us from making calls, sending texts, or using the internet reliably. This lack of connectivity is affecting our ability to communicate effectively. 2. Call Breakdowns: Even when the network is available, we face frequent call drops and poor audio quality, disrupting our conversations and causing communication challenges. We kindly request the following actions: 1. Investigation: Please investigate the root cause of these network problems in our area to identify and address any technical issues promptly. 2. Resolution: Take swift action to resolve these network disruptions by providing the necessary resources and support to fix the problems efficiently. 3. Communication: Keep us updated on the progress of resolving these issues to reassure the community and maintain transparency throughout the process. We understand that service disruptions can happen, but the persistent nature of these problems requires immediate attention. We trust that Airtel values customer satisfaction and is committed to delivering reliable services consistently. Thank you for your prompt assistance in addressing this issue and restoring stable network connectivity in our area. We are hopeful for a positive response and a quick resolution to this matter. Your attention to this urgent matter is greatly appreciated. Please feel free to contact me via email or the phone number associated with my Airtel connection for further details. Thank you for your understanding and swift action.

Dear Sir/Madam, Please contact Airtel Bank to request the NOC letter at [redacted] from their official domain. This step will help in unblocking your account. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, PaytmBank Cybercell Team Important: For all communications, kindly use our new email address [redacted] Disclaimer: Avoid sharing your Paytm Wallet password, Credit/Debit card PIN, CVV, or any confidential information with anyone claiming to be from Paytm. Kindly provide only the first 6 and last 4 digits of the card number, exact transaction details, date, and amount in case you need to report any fraudulent activity.

Hello, my name is Shaik Suleman from Vizag. I have an issue with my Airtel premium account. About 5 years ago, some Airtel representatives visited my village and convinced me to open a free account without any charges. I provided them with my Aadhar, PAN, and phone number, and they opened the account. Recently, the government scheme Amma Vodi required a savings account linked to this, which I believe is my Airtel account. However, I lost my phone 3 years ago and changed my number, but the Airtel account is still linked to my old number. I went to the Airtel office, but they said they couldn't open it without the account number. I need help accessing the amount in this account. Please advise on how to resolve this issue. Thank you.

The internet speed in my area has been slow for the past two years. Each time I report the issue, they promise to resolve it, but it never gets fixed. I feel like my money spent on recharges is being wasted. Despite my attempts to boost the speed, it remains consistently slow at around 0.2kb/s, making browsing and streaming impossible. This problem occurs regardless of the time or location. I am frustrated and considering switching providers if this matter isn't addressed promptly.

I'm looking to convert my physical prepaid SIM to eSIM. I've updated my email address, verified it, and confirmed that it reflects correctly on the Airtel app profile and their database through a chat with their chatbot. Despite this, when I try to start the eSIM process, I'm told that my email is not registered. I'm having trouble finding assistance to resolve this technical issue and facilitate the activation of my eSIM.

I would like to report that I submitted a complaint with Ticket ID -[redacted]3 on Saturday at 1 pm. As of now, no one from Airtel has reached out or visited to address the issue. Despite multiple calls to Airtel customer service, they have only assured us that an engineer would contact me within 4 working hours since Saturday, without disclosing who is handling my complaint. Is this the level of service Airtel offers to its customers? I urge you to investigate this matter promptly.

I am Pradosh M. from Bhubaneswar. Following the suggestion of Mr. Sangram and Mr. Divya, I deposited Rs4000.00 online to Airtel for a cable connection on approximately June 20, [redacted]. On June 24, [redacted], Mr. Divya informed me that my application for the cable connection was canceled for reasons known to them and the company. Mr. Divya assured me that they would refund the Rs4000.00 within one week. Currently, they have not refunded the money or responded to my calls. I have notified them that if the money is not returned by July 25, [redacted], I will file a report with the police against both of them and Airtel for these actions.

My name is Monika, and I am from Sri Ganganagar, Rajasthan, India. I have been using Airtel's service for the past seven years. Recently, I moved from India to Europe, and upon arrival, I encountered some billing issues. As a result, my SIM card stopped working despite me having paid all my bills. When I tried to reactivate my old number, I was informed it was not possible. I was advised to buy a new SIM card, but I am keen on retaining my old Airtel number. I kindly request assistance in resolving this matter promptly. Your help would be greatly appreciated.

Dear Sir, My number has been inactive for the past 10 days. I visited the Airtel office in front of Ganga Plaza in Meerut last Thursday. They asked me to pay ₹50 and said my prepaid number would be active by Monday. When I called on Monday, their staff rudely made excuses. Today, I called again, and they told me to get it activated from another store as their store is closing. Please, Sir, kindly activate my number. Thank you.

Dear Sir/Madam, Date: August 18, [redacted] I am writing to address an issue with my current Airtel SIM card. Recently, my SIM was deactivated due to inactivity while I was working abroad. I am requesting assistance to reactivate my SIM card promptly. Phone Number: [redacted] Registered Name: Vishnu Shaji Registered Address: Kallassery House, Kallur, Thrissur, P.O. [redacted], Kerala I kindly ask for your prompt attention to resolve this matter. Thank you.

I have been having issues with my data connection for the last two days. Both Google and Safari are not working, and I can't access my emails. The service has been unreliable, and it's affecting my work. I am unable to reach you by phone. Please address this matter promptly as my data is practically unusable. My contact number is [redacted]4. I am looking forward to hearing from you soon. Thank you.

I'm experiencing issues with using the internet on my mobile phone with an Airtel SIM. Despite having good signal strength, I am not able to access 4G or VoLTE. I switched from VI to Airtel around September 12th and since then, I haven't been able to use the internet or make calls successfully. I do not even see the E (edge) symbol on my phone, let alone G, 3G, or 4G. Even calling customer care is challenging as the IVR system only has automated responses and does not connect me to a live Airtel Customer Care representative.

Hello, I am currently using an Airtel eSIM on my iPhone, and I am planning to upgrade to the new iPhone 14 Pro Max. I am currently working in Seychelles, and a friend from India will be purchasing the new phone for me. I would like to know if it is possible to transfer the eSIM to the new phone through Airtel's standard process even while I am abroad. My Indian Airtel network is working well here in Seychelles, and I can receive all SMS messages without any issues. Could you please advise on this matter?

Dear Airtel Support, I am writing to report an issue with my Airtel mobile number, [redacted]. I am currently residing outside of India but keep the Airtel SIM card active to receive OTP messages. However, for the past ten days, I have not been able to receive any messages. Despite recharging my number, I am still unable to receive messages. When I attempted to make a call, I received an error message stating that the device is not registered on the network. I have attempted various solutions to address this matter but have not been successful thus far. I kindly ask for your assistance in resolving this matter promptly. Thank you, George M

I have recently applied for an Airtel Xstream fibre connection at my home and paid INR [redacted] for installation plus a 5-month plan. It's been almost four days since I paid on Wednesday, and there has been no installation. I have been trying to contact Airtel's technicians and the installation in-charge, Mr. Vikas Tiwari, at [redacted], but no one is responding. I was promised installation today, but there has been no progress. The lack of response from Airtel is disappointing, and I am regretting choosing their service.