Aircel Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Aircel customer service, archive #1. It includes a selection of 6 issue(s) reported July 21, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Sir/Madam, I am a researcher who holds a doctorate in Environmental Sciences. I had three Aircel connections, of which two were successfully ported out. Unfortunately, the third connection from Mumbai could not be ported because the SIM was lost, and by the time I realized this, all Aircel services had closed. For the past year, I have been trying to get different telecom operators to activate my lost number, [redacted], but so far, they have been unable to help. This number is crucial to me as it is registered for my research memberships with international organizations. I kindly request that you issue me a valid UPC for this number so that I can retain my research group memberships. I am willing to cover any charges incurred. Please consider my request, or advise me on how I can generate a valid UPC for this important number. Your assistance would mean a great deal to me. Looking forward to hearing from you.
Reported by GetHuman6363549 on Wednesday, July 21, 2021 2:30 PM
I am kindly seeking permission to transition to a different network provider. I have held an Aircel number for approximately five years. My number became inactive in [redacted] when the Aircel network ceased operations. Since then, I have been using my Aircel number on the Airtel network through porting. Subsequently, I converted my number to a postpaid connection and have been using it regularly. Unfortunately, due to the impact of the pandemic, I was unable to settle my bill which led to my sim card being deactivated after 90 days of non-payment. As a result, my various bank accounts as well as the linkages with Aadhaar and PAN cards are also inactive. I am reaching out via this message to request assistance as I am unable to reconnect to the Aircel network.
Reported by GetHuman8365211 on Monday, May 15, 2023 4:49 AM
Dear Sir, I am writing to inform you that my number [redacted] was registered with JIO Company for a long time. Unfortunately, during the challenging times of [redacted] amidst the pandemic, I suffered the loss of my Father, Mother, elder brother, and my wife. This has left me in a state of great distress, both mentally and physically. Prior to this hardship, my mother was using the number [redacted], which was under my name with the last 4 digits of my Aadhaar number being [redacted]. My mother's essential documents and signature were associated with this number. I have been informed by the Jio shop and customer service representative, Mr. Imran, that my number has been disconnected and shifted to the old AIRCEL network, which is no longer operational. I kindly implore you to assist me in reactivating my old JIO number [redacted] or provide guidance on how to regenerate it as this number holds sentimental value due to memories of my Mother. Your support in this matter would mean a great deal to me. Thank you for your attention to this matter. Sincerely, Ravi Kumar Karmakar Alternate Number: [redacted]
Reported by GetHuman-ravikarm on Monday, May 29, 2023 11:29 AM
Hello, My name is Pappu Das from Mumbai, India. I have been a loyal Aircel customer for a long time. Unfortunately, I have lost my Aircel SIM card with the number [redacted]. I am now facing many issues due to the loss of my number. Since Aircel has stopped its services in India, I would like to have my old number activated with another service provider. I sincerely hope that you can help me solve this problem. Thank you, Pappu Das
Reported by GetHuman8571041 on Friday, August 18, 2023 11:14 AM
I recently ported my Aircel sim card to Jio, but due to unforeseen circumstances following an accident in September [redacted], Jio disconnected my services. Consequently, my number has reverted back to Aircel, and I am eager to reactivate it as it holds sentimental value. The number in question is [redacted]. I kindly seek assistance in restoring my old number with Aircel. Your help in this matter would be greatly appreciated.
Reported by GetHuman8612849 on Sunday, September 10, 2023 9:25 AM
Five years ago, I purchased a Jio SIM card. Recently, unable to recharge, my Jio number was deactivated by the service provider. Seeking help, I contacted Jio customer care, but was informed that my number had been transferred to Aircel. Unfortunately, Aircel services seem to be inactive. What steps should I take next to address this situation? I am looking forward to a helpful solution.
Reported by GetHuman-ovravi on Thursday, December 21, 2023 3:13 AM

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