Activision Customer Service Issues

Buenas noches, estoy teniendo problemas para jugar con mis amigos en PC y Xbox. Aparece un error dev [redacted] y parece estar relacionado con la instalación de Call of Duty MW2019 y Warzone Pacific. Es frustrante no poder jugar con amigos de otras plataformas cuando esto fue promovido por ustedes. Como fiel seguidor de la franquicia, encuentro esta situación lamentable. Necesito una solución urgente, ya que compro los juegos para utilizarlos sin inconvenientes. Agradezco de antemano su pronta respuesta y solución.

Yesterday, my Call of Duty: Mobile account was hacked. I promptly changed my password on the Activision platform, but the hacker linked their 'Line' account to my CODM account. This allowed them to easily access my account through their Line account and play matches using my profile. I have been playing CODM since season 1 and have invested a significant amount of money into the game. I would greatly appreciate it if you could secure my account by either removing or replacing the hacker's Line account with mine. Here is my account information: UID - [redacted][redacted]73 IGN - M3RK丨Toshiro Activision email - [redacted] Line ID - toashnikil Line email - [redacted] I kindly ask for your assistance in protecting my account. Thank you.

I apologize for any inconvenience caused by the language barrier, as I understand the difficulty in resolving your gaming account issue. After a period of inactivity, I attempted to play Warzone, but my account seemed to be unlinked. Despite reaching out via email to Activision, the response always leads me to a generic message concerning account management. I've received a reply indicating that my issue does not match the form's purpose. I have repeatedly encountered the same response, directing me to the Activision support page. Is there any way to contact them via phone or live chat for further assistance, as Battle.net continually directs me back to the Activision platform? Thank you for your help.

I wanted to discuss my permanent ban from Warzone on PC. I am confused as to why I was banned since I have never used any illegal software that could impact the game. I would appreciate knowing the specifics of what led to this ban as it seems unjust. In my three years of playing Call of Duty, I have never faced a ban, so being permanently banned with no clarification is excessive. It is concerning that the ban only applies to Warzone and not Vanguard, as one would expect both to be affected if there was truly an issue with illegal software. This situation has led me to doubt the effectiveness of your anti-cheat system and I am disappointed by this experience, especially considering the support I have shown by spending hundreds of dollars on your games over the years.

Por favor, me han suspendido la cuenta de Call of Duty mobile. Solía jugar en Bluestacks sin problemas, solo experimentaba dificultades de rendimiento. Tras investigar, descubrí que me bloquearon por no utilizar el emulador Gameloop. ¡Ayúdenme por favor! Me encanta el juego y disfruto jugarlo en mi computadora. Me excluyeron por 10 años sin previo aviso. Mi cuenta estaba en un nivel superior a [redacted] bajo el alias MiguePizarra1. Necesito su asistencia ya que desconocía las consecuencias de usar Bluestacks en lugar de Gameloop. Estoy muy preocupado. Desinstalé Bluestacks y ahora tengo Gameloop, estaba totalmente desinformado acerca de esta situación. Por favor, ayúdenme. Agradezco de antemano cualquier ayuda que puedan brindarme.

Hello, it seems like I have a shadowban without having used any cheats. It appears that someone may have used a spoofer to hack and consequently got my account banned for no reason. I'm a streamer and have an important tournament on the 15th. I kindly request that you review my account, PC, or anything you need to; I have never used any cheats. I am a competitive CS 1.6 player at a national level in LAN parties and I am completely anticheat. It's frustrating to see players using cheats daily without consequences while I, a clean and fair player, am unfairly shadowbanned. Please review everything you need on my PC and account; it's not right to give me a shadowban without evidence given the money and time I've invested in that account. I appreciate your swift response. Thank you.

Yesterday, I received a ban while playing COD Mobile, and I'm unsure of the reason. I have been a player since season 2 and recently returned after a break. As I resumed playing ranked matches, I noticed I was matched against lower-ranking players. Unfortunately, they wrongfully reported me for hacking due to my improved skills, resulting in my ban for the next 2 days. This situation is frustrating as I have never hacked and now fear being mistakenly banned again once this ban is lifted. I have already submitted a ban appeal on the CODM discord but have not received any response. I am eager to have my account reinstated so I can continue enjoying the game without worry.

I am seeking clarification on the reason for my account suspension. I believe it was unjustly suspended, especially after having a previous wrongful suspension reinstated. The notification I received cited "use of unauthorized software and manipulation of game data," which I have not done. I have not downloaded any software for Warzone or Call of Duty. My gameplay statistics on CoD Tracker reflect a modest KD ratio, indicating I do not exploit cheats for an unfair advantage. I have invested in purchasing games and now find myself unable to enjoy them due to unwarranted bans without detailed explanations. Despite attempting to appeal through Activision's website, the responses received seem automated and lacking a thorough investigation, given the prompt turnaround time. I appreciate any assistance with this matter. My Activision ID is JBruce24#[redacted].

Hello, I encountered an issue in September [redacted] when my Activision account got hacked, resulting in a permanent ban on both my Activision and Blizzard accounts. While I managed to solve the problem partially with Blizzard's assistance, Activision did not thoroughly investigate the hacking and proceeded to ban my account without proper examination. Despite my repeated emails over the past five months to recover my Activision account, I only receive automated responses stating they are unable to assist me. I am not a professional gamer but play for enjoyment with friends. I seek the reactivation of my account ([redacted]) to resume playing with my friends. Apologies for any language errors as I utilized a translator. Thank you for your anticipated help.

Hello, I am facing issues with my Activision account linked to both Xbox and PlayStation. Despite numerous attempts to reset the password, I am not receiving the reset code at the old email address. Activision support advised me to log in to the old account to unlink it, but I can't since I don't have access. I have tried the steps on the Activision support page to access the old account, but I keep encountering obstacles when trying to reset the password or receive a security code. Old account details for deletion: Email: [redacted] Activision ID: mtgoat New account to link with consoles: Email: [redacted] Activision ID: w00kash#[redacted]

I have been struggling to receive support from Activision regarding my permanently banned account. Initially, my Battle.net account was hacked, which led to the ban. Despite regaining access, I encountered another ban after purchasing Call of Duty Cold War. Though I created a new account and repurchased the game on Black Friday, I faced a shadow ban shortly after. Despite reaching out and submitting detailed ban appeals for both SakurajimaSenpai#[redacted] and Pizza_Kawaii#[redacted], I only received automated responses. I seek assistance to resolve the bans on my accounts for Call of Duty titles Black Ops Cold War, Warzone, and Modern Warfare [redacted].

I am interested in purchasing the Everglade skin for Golem from Call of Duty. I believe my account or email may have been compromised, as I am not involved in any hacking or cheating activities. I have purchased every Battle Pass for about three years. I am located in Germany. My player ID is ALPHA ZULU GER#[redacted], previously Steiner193#[redacted]. Despite the game showing me as Prestige 15 level [redacted], I believe I should actually be Prestige 7, as the number 15 appears in the background after matches. I would like to contact Activision or Call of Duty support regarding this issue. I have only played on PS4, and my account is verified through PS4. Thank you.

Hello everyone, I need urgent assistance. I've been banned from playing Call of Duty due to alleged fraudulent charges. I can provide bank statements to prove my legitimate purchases. I've been attempting to recover my account for a week now, but haven't received any responses. I'm currently off work due to an injury, and playing games is one of the few things I can do to pass the time. Recently, I received an email stating that my account was banned for unauthorized software use and manipulation of game data. I'm new to PC gaming and have no idea how to address this issue. I'm frustrated because I've invested $[redacted] in the game and now I'm unable to play. Please help me resolve this situation. Thank you.

I am a Call of Duty Mobile player who has been unfairly banned from the game without any reason. I understand that you cannot check everything, and when players receive numerous reports, you are forced to ban them. However, this doesn't mean that the player was using hacks or other unfair game practices. Players like iFerg and other YouTubers receive many reports because they are skilled and not because they cheat. In my case, I enjoy the game a lot and have invested money in skins and weapons, not because of the money but because I care about my account. I have reached Legendary status nine times, and I even create YouTube videos to share my gameplay. I have been banned twice recently, for 11 days and then 1 day, even though I played with a different account alone. I did not appeal the second ban due to the lengthy process, but receiving a ban for 10 years is excessive. Please review my gameplay and videos to confirm that I do not use hacks. My in-game name during the ban was xPąи¿Ȼ, and my ID is [redacted][redacted]37. Please reconsider and lift the ban, as I play fair and enjoy the game. Thank you for your attention. [redacted].

Dear Activision, I would like to request assistance with unbanning a friend of mine on COD. He received an HWID ban due to associating with a hacker, causing him great sadness as he can no longer join me and our friends in the game. I am hopeful that you could offer him a second chance. He is eager to resume playing with us, and is willing to have his account reset or deleted to comply with your terms. He understands his mistake and is prepared to start anew. He typically plays on PlayStation under the PSN name Prevail_ClutchYT. Unfortunately, I do not recall his Activision username, but I hope you can locate it using his PSN. Your help in this matter would be greatly appreciated. Thank you in advance for your assistance. :)

I recently purchased Modern Warfare and intended to play the Campaign offline. However, I encountered various challenges. Initially, I was frustrated by the requirement to set up both a PlayStation Account and an Activision Account, providing the same information twice and spending hours downloading packs. Despite my efforts to figure out the necessary packs through online tutorials, the process was unnecessarily time-consuming. Even after downloading the content on my new PS5, I was unable to access the game due to a missing update that I couldn't locate, despite appearing to have the latest updates according to my system. This experience has been exasperating considering my longstanding support for the franchise. I am disheartened by the lack of clarity regarding the offline gameplay and feel misled by the packaging that did not indicate the extent of additional downloads required. My frustration aside, I hope to resolve this issue and resume playing the game I purchased.

My Call of Duty Vanguard and Call of Duty: Warzone accounts are presently shadow banned. This means I cannot enjoy the game normally and end up playing with other shadow banned players, most of whom are cheaters. I have been under this shadow ban for nearly three weeks without any means of contacting Activision. Trying to appeal the ban is pointless since it claims there is no ban detected, leaving me unable to appeal the ban they say doesn't exist. I invested money to fully enjoy the game and now feel cheated by a company that mistreats innocent players. With no customer support, it feels like dealing with a corrupt entity where money can be taken with no recourse. I want the unofficial shadow ban removed and my account reinstated, or I demand a full refund for the services paid for. I am contemplating reaching out to the BBB and exploring all avenues to connect with someone at this company and address this issue.

Hello, I'm looking to recover my Warzone account. I have a registered account under the email [redacted], which I don't recall setting up. My actual email is [redacted] The issue is that I created a matching Hotmail account, [redacted], for Activision, but when I try to change the email, the verification is sent to [redacted], where I receive no emails. I am eager to link my PlayStation account to access my progress. I've included my PlayStation account details for your reference. Thank you for your prompt assistance.

Hello, I am new to PC building at 43 years old because I wanted to play Warzone. It took me 6 months to find a GPU due to shortages. After switching from Xbox, I had trouble with my Xbox account transfer, so I made a new one. When I played Warzone, I was prompted to update my graphics drivers. I downloaded the AMD GPU driver and software, but then my game froze and crashed with high ping. I was mistakenly banned despite following instructions. I appealed, but my account was permanently banned. Frustrated by the lack of customer service, I want to resolve this and enjoy the game on my newly built PC. Thank you.

I am experiencing repeated crashes in COD Warzone using my profile on two separate Xbox consoles. The issue occurs when trying to start matchmaking with my Xbox gamertag, HawaiianAzn, and Activision tag Rufio#[redacted]. When navigating the main menu, I can access loadout and battle pass tabs, but as soon as I press A to search for a game mode, the game crashes and goes back to the Xbox home screen. I have tried various troubleshooting steps like deleting and reinstalling the game, performing a hard reset, and other Xbox tips, but the issue persists. Interestingly, when I switch to my brother's profile on the same Xbox, matchmaking works fine. However, on a friend's Xbox, the game crashes with my profile but not on his.