1 Sale a Day Customer Service Issues

I purchased two Microsoft Office Professional [redacted] programs for two computers at $35 each. I faced difficulties redeeming the product and sought chat support. The representative was unhelpful, leading to frustration. Despite creating a new account as advised, I was unable to transfer the products and was left confused. I requested an email confirmation for the credit process on the old account before reordering on the new one. However, I received conflicting information about when to expect the credit. Due to the lack of clarity and unproductive conversation, I am left unresolved. I am requesting a $70 credit on my account, [redacted], with a confirmation email to proceed with the new order on [redacted]