How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Argos phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press or say anything
What are the hours and when should I call?
Argos operates the call center for this +44 845 640 2020 phone number Mon-Sat 8am-8pm, Sun 10am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,297 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Argos phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Argos staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Argos is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 1,297 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Argos
In summation, the best day to call Argos is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Argos staffs the call center well on Thursday.
Why Customers Call Argos
If you have time to do a bit of reading before you call Argos, we recommend you read over some of our problem-specific articles.
The Argos returns policy allows customers to return most items within 30 days of purchase for a full refund or exchange. The returned products must be in their original condition, unused, and with all the packaging and accessories intact. However, certain items such as food, personalized products, and earrings cannot be returned unless faulty. Additionally, Argos has made returns more convenient by providing various options. Customers can take their items to any Argos store or selected Sainsbury's supermarkets for free returns. Alternatively, they can arrange a collection through the Argos website, and the return cost will be deducted from the refund. Argos also offers a 1-year guarantee on most products, ensuring customers receive support if any manufacturing faults occur.
Argos offers a comprehensive price match policy to ensure customers get the best deal possible. If you find the same product at a lower price from a competitor within 7 days of purchase, Argos will match that price. This applies to both in-store and online purchases. To avail of this policy, you must provide proof of the lower price such as an advertisement or website link. However, the item must be identical, including the brand, model, and condition. The policy does not cover clearance sales, auction websites, or third-party sellers on marketplaces. Argos also cannot match prices on products sold by its own suppliers. This policy demonstrates Argos' commitment to offering customers competitive prices and value for their money.
Yes, Argos products come with a warranty for a specified period of time. The length of the warranty depends on the type of product, as different categories may have different warranty durations. The warranty covers manufacturing defects and faults that may occur during normal use of the product. If a customer encounters any issues within the warranty period, they can return the item to an Argos store or contact their customer service team for assistance. Proof of purchase, such as a receipt, is generally required when making a warranty claim. It is advisable to read the specific warranty terms and conditions provided with each product, as certain exclusions or limitations may apply. Argos strives to provide customers with reliable products backed by their warranty to ensure customer satisfaction.
Click the link above to get answers to just about any Argos customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Argos Customer Service Contacts
There are of course other ways to contact Argos customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Argos customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Argos's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Argos agent. This phone number is Argos's best phone number because 7,782 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 845 640 2020 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Argos first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Argos has 2 phone numbers. It's not always clear what is the best way to talk to Argos representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Argos. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Argos. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.