A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Vancity Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #1 most popular Vancity phone number out of 2. Click above to go back to the main customer service number and other contact information, including Vancity email addresses, twitter handles, and live chat options.
24 hours, 7 days · Press the * key, then press 4. · To activate your card, press the pound key. Enter your 16-digit credit card number. If you don't have an account with us or don't have your account number, press the star key.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Vancity phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 6
Here is how our research team describes the way the Vancity phone system greets you: Check balance or account transactions, press 1. Bill payments, press 2. Transfer funds, press 3. Visa, loans, investments, press 4. To open an account or for the phone directory, press 5. For any other online banking needs, including online banking support, press 6.
What are the hours and when should I call?
Vancity operates the call center for this 800-611-8472 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vancity phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vancity staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vancity is Sunday.The most busy day to call Vancity is Monday. Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Vancity is Friday.