How do I talk to a human at this Truist Bank number?
A:Must enter your social security # or Account # 3 times, then say "No, I do not have an account." Next, press 6, then press 0.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-7pm EST.The least busy day is Tuesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Truist Bank Wealth Client Care?
A:The average hold time is 15 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.
This is the #2 most popular Truist Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Truist Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 7am-7pm EST · Press *77, then 1, then 0 OR Wait for the automated system to repeat 3 times, or enter account information · Truest - How can I help you today? you can say things like, check my balance or make a payment
Toll-free · Mon-Fri 8am-8pm, Sat 8am-5pm EST · Calling this Truist Bank number should go right to a real human being · To continue using only your keypad, press star 7. How can I help you today?
Mon-Fri 8am-8pm, Sat 8am-5pm EST · Calling this Truist Bank number should go right to a real human being · To continue using only your keypad, press star 7. How can I help you today?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Truist Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must enter your social security # or Account # 3 times, then say "No, I do not have an account." Next, press 6, then press 0.
Here is how our research team describes the way the Truist Bank phone system greets you: Truest - How can I help you today? you can say things like, check my balance or make a payment
What are the hours and when should I call?
Truist Bank operates the call center for this 800-321-1997 phone number Mon-Fri 7am-7pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 7,434 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Truist Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Truist Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Truist Bank is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 7,434 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Truist Bank is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Truist Bank staffs the call center well on Tuesday.