How do I talk to a human at this Stream Energy number?
A:This is number for Georgia gas service. Other number is for electricity only.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-10pm, Sat-Sun 8am-5pm CST.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Stream Energy Texas Customer Service?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Friday.
This is the #2 most popular Stream Energy phone number out of 2. Click above to go back to the main customer service number and other contact information, including Stream Energy email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-9pm, Sat-Sun 9am-6pm EST · Press 2 at the first menu, then press 2. Next, press 1, then press 5. · Report an outage or gas emergency, press 1; otherwise, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Stream Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is number for Georgia gas service. Other number is for electricity only.
Here is how our research team describes the way the Stream Energy phone system greets you: Report an outage or gas emergency, press 1; otherwise, press 2.
Below are some clips we've found from Stream Energy's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to Stream. To report a power outage in your area, press one.
Otherwise, press two."
Excerpt from a call with Stream Energy
Tuesday, May 28, 2024 6:26 PM
What are the hours and when should I call?
Stream Energy operates the call center for this 888-685-7693 phone number Mon-Fri 7am-10pm, Sat-Sun 8am-5pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 5,538 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Stream Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Stream Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Stream Energy is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 5,538 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Stream Energy is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Stream Energy staffs the call center well on Thursday.