How do I talk to a human at this Stanley Tools number?
A:Keep pressing 0
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Stanley Tools Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #1 most popular Stanley Tools phone number out of 2. Click above to go back to the main customer service number and other contact information, including Stanley Tools email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Must choose option 1 or 2 at the first menu. Then you must choose option 1-3. · For retailers or distributors, press 1. For end users of our product, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Stanley Tools phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Keep pressing 0
Here is how our research team describes the way the Stanley Tools phone system greets you: For retailers or distributors, press 1. For end users of our product, press 2.
Below are some clips we've found from Stanley Tools's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Stanley Black and Decker.
For thank you for calling Stanley Black Please hold for the next available agent.
All of our agents are currently helping other customers. Your call is important to us."
Excerpt from a call with Stanley Tools
Monday, February 12, 2024 9:36 PM
What are the hours and when should I call?
Stanley Tools operates the call center for this 800-463-9872 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 178 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Stanley Tools phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Stanley Tools staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Stanley Tools is Sunday.The most busy day to call Stanley Tools is Monday. Again, this is based on a sample of 178 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Stanley Tools is Friday.
Why call this Stanley Tools number?
Below is a sample of recent calls to Stanley Tools, and their purpose. Are any of these similar to the reason you are trying to call?
Tape measure issue: I have this FedMAX tape measure.
Taken from a call on Wednesday, February 5, 2025 7:26 PM
Inquiry about reimbursement: But do you know, hypothetically, do you know whether with these standard cups, would they reimburse me or send me another cup?
Taken from a call on Monday, November 25, 2024 9:33 PM