How do I talk to a human at this Solar Universe number?
A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Solar Universe New Customer Concierge?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
This is the #2 most popular Solar Universe phone number out of 2. Click above to go back to the main customer service number and other contact information, including Solar Universe email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Solar Universe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
What are the hours and when should I call?
Solar Universe operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Solar Universe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Solar Universe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Solar Universe is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Solar Universe is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Solar Universe number, but it is also the day with the shortest hold times.