How do I talk to a human at this Restoration Hardware number?
A:Press 1 or 2, then wait on the line until transferred to a representative.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 6am-8pm, Sat 6am-6pm, Sun 7am-6pm PST.The least busy day is Sunday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Restoration Hardware Customer Service?
A:The average hold time is 44 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #1 most popular Restoration Hardware phone number out of 3. Click above to go back to the main customer service number and other contact information, including Restoration Hardware email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Press 1 or 2, then wait on the line until transferred to a representative. · Schedule an order delivery, press 1. Card balances, press 2. For all other inquiries, press 3, or you may dial an extension now.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Restoration Hardware phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 or 2, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Restoration Hardware phone system greets you: Schedule an order delivery, press 1. Card balances, press 2. For all other inquiries, press 3, or you may dial an extension now.
Below are some clips we've found from Restoration Hardware's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling RH.
In order to ensure quality, this call will be recorded.
To schedule or inquire about an upcoming delivery of your order, please press one.
For RH gift card balances, please press two."
Excerpt from a call with Restoration Hardware
Tuesday, January 2, 2024 8:36 PM
The first phone menu
"Thank you for calling RH.
In order to ensure quality, this call will be recorded.
To schedule or inquire about an upcoming delivery of your order, please press one.
For RH gift card balances, please press two."
Excerpt from a call with Restoration Hardware
Saturday, June 8, 2024 3:26 PM
What are the hours and when should I call?
Restoration Hardware operates the call center for this 800-762-1005 phone number Mon-Fri 6am-8pm, Sat 6am-6pm, Sun 7am-6pm PST. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 237 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Restoration Hardware phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Restoration Hardware staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Restoration Hardware is Sunday.The most busy day to call Restoration Hardware is Friday. Again, this is based on a sample of 237 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Restoration Hardware is Wednesday.
Why call this Restoration Hardware number?
Below is a sample of recent calls to Restoration Hardware, and their purpose. Are any of these similar to the reason you are trying to call?
Check delivery time: I wanted to check on the delivery time today.
Taken from a call on Thursday, January 30, 2025 6:35 PM
Questions about furniture order: I just had a couple of questions, but I can't get an answer.
Taken from a call on Thursday, January 23, 2025 6:38 PM
Rebuilding after house fire: I'm calling because our house was completely burned to the ground and I'm just trying to rebuild.
Taken from a call on Saturday, January 11, 2025 6:56 PM
Product quality inquiry: And do we no longer carry it because the quality of the top is so bad?
Taken from a call on Monday, December 23, 2024 10:20 PM
Delivery inquiry: We're just trying to like, we don't even live there till the thirty first, and we haven't no one's reached out to us for delivery yet.
Taken from a call on Saturday, October 26, 2024 2:26 AM
Inquiry about furniture moving: Is that still, like, an option?
Taken from a call on Monday, September 9, 2024 4:26 PM
Missing fabric color: I'm not seeing the wheat fabric color available for purchase, and it's the perfect color I want.
Taken from a call on Saturday, June 15, 2024 8:11 PM
Quality issue with outdoor furniture: I had problem with spotting on my black metal outdoor table and chairs, despite following advice from customer service.
Taken from a call on Saturday, June 8, 2024 3:26 PM
Assistance with mattress selection: I ordered the Low Pro for the top bunk, but what am I getting for the bottom bunk?
Taken from a call on Tuesday, January 2, 2024 8:36 PM