A:No. Hours for this phone number are Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to PNC Bank Mortgage Department?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
This is the #2 most popular PNC Bank phone number out of 2. Click above to go back to the main customer service number and other contact information, including PNC Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST · Say "I don't have one" at the first menu. Next, say "Representative," then say "None of those." · Say or enter your user ID. You can also say, "I don't have one."
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this PNC Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to the mortgage department
Here is how our research team describes the way the PNC Bank phone system greets you: Say or enter your PNC Mortgage number or your Social Security number.
What are the hours and when should I call?
PNC Bank operates the call center for this 800-523-8654 phone number Mon-Fri 7am-10pm, Sat-Sun 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 11,739 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PNC Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PNC Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PNC Bank is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 11,739 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call PNC Bank is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this PNC Bank number, but it is also the day with the shortest hold times.