How do I talk to a human at this PHH Mortgage number?
A:Press 6, then loan number or social security number and zip code, then listen to options
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-8pm EST.The least busy day is Sunday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to PHH Mortgage Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #1 most popular PHH Mortgage phone number out of 2. Click above to go back to the main customer service number and other contact information, including PHH Mortgage email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this PHH Mortgage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 6, then loan number or social security number and zip code, then listen to options
Below are some clips we've found from PHH Mortgage's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling PHH Mortgage Services.
Please note, our offices will be closed on Monday, May twenty seventh in observance of Memorial Day.
To make a payment or for payment options, press one now.
For all other inquiries, please remain on the line.
To assist you better, we need to collect some information.
To enter your ten digit account number, please press one."
Excerpt from a call with PHH Mortgage
Saturday, May 25, 2024 2:20 PM
What are the hours and when should I call?
PHH Mortgage operates the call center for this 800-210-8849 phone number Mon-Fri 8am-8pm EST. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 222 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PHH Mortgage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PHH Mortgage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PHH Mortgage is Sunday.The most busy day to call PHH Mortgage is Tuesday. Again, this is based on a sample of 222 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call PHH Mortgage is Friday.
Why call this PHH Mortgage number?
Below is a sample of recent calls to PHH Mortgage, and their purpose. Are any of these similar to the reason you are trying to call?
Payment and credit report issues: I noticed that there is a late fee and then an issue on my credit report.
Taken from a call on Monday, May 19, 2025 12:31 PM
Payment and servicer inquiry: I'm trying to find out, is that true?
Taken from a call on Tuesday, March 18, 2025 4:54 PM
Inquiry about company change: What happened? Why they changed the company?
Taken from a call on Tuesday, March 18, 2025 3:47 PM
Payment inquiry and assistance: I got an email today that says I haven't paid August, I'm sorry, December and that's incorrect.
Taken from a call on Thursday, January 16, 2025 10:34 PM
Wrong number: I think I have the wrong number. It's PHH. I'm looking for PNC Bank.
Taken from a call on Wednesday, March 27, 2024 5:42 PM
Requesting account information: I don't have it in front of me.
Taken from a call on Thursday, February 8, 2024 5:32 PM