Nissan Credit Retail Customer Service

Phone Number & Getting a Rep

Nissan Credit Retail Customer Service number

800-456-6622
Toll-free·Calls Retail Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Nissan Credit number?

A:Press 1, then 0# when it asks for an account number
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 7am-7pm CST. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Nissan Credit Retail Customer Service?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All Nissan Credit customer service contact information

This is the #2 most popular Nissan Credit phone number out of 2. Click above to go back to the main customer service number and other contact information, including Nissan Credit email addresses, twitter handles, and live chat options.

More Nissan Credit Customer Phone Numbers

Customer Service

800-888-2799
Main phone number · Toll-free · Mon-Fri 7am-7pm CST · Press 1 for Nissan, then press 0. · If you are a customer, please press 1. If you are a dealer, please press 2. If you are someone else, please press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Nissan Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 0# when it asks for an account number
Here is how our research team describes the way the Nissan Credit phone system greets you: If you are a customer, please press 1. If you are a dealer, please press 2. If you are someone else, please press 3.

What are the hours and when should I call?

Nissan Credit operates the call center for this 800-456-6622 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,223 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nissan Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nissan Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nissan Credit is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,223 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Nissan Credit is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nissan Credit staffs the call center well on Friday.

Calling this Nissan Credit Customer Number

Apr 29, 2024

Calling this number proved to be ineffective because I don't have an account with Nissan Credit. If that's your situation, you won't get much out of calling this number because the phone system sets up a chokepoint from the beginning with important pieces of information.

If you call, you'll be asked to provide either your account number or your Social Security number to establish your identity. Failing to do so or refusing to do so will have you transferred to asking a representative for assistance after the third request. However, outside of standard business hours, this becomes hanging up the call entirely.

That's because the automated system is completely useless if you do not provide proper identification. If you're taken to the menu of needing assistance from a representative, the system will simply tell you that nobody is available to take your call and you will need to try again between Monday and Friday. At that point, the system automatically hangs up without offering you any additional options.

Overall, I think this number is set up well to have the chokepoints so early in the call. There really aren't any good reasons to be calling this number unless you're in specific need of credit or assistance with a credit account, and there's no reason at all to let someone in who can't identify a genuine need for the information. Setting up the chokepoint ensures that people who don't have a reason to call this number can't use it to get access to information they should not have.

Based on this, I would likely use this number for assistance if I had genuine need of assistance through Nissan Credit. If I didn't, I'd have no reason to recommend it, as it isn't useful to anyone without an account.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!