How do I talk to a human at this Morgan Stanley number?
A:Press 0 then 0
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Morgan Stanley Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #1 most popular Morgan Stanley phone number out of 2. Click above to go back to the main customer service number and other contact information, including Morgan Stanley email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Morgan Stanley phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 then 0
Here is how our research team describes the way the Morgan Stanley phone system greets you: You have the option to say "Service Professional" at any time. Enter the phone number you are calling about.
Below are some clips we've found from Morgan Stanley's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Morgan Stanley. As a Morgan Stanley client, you have the option to say service professional at any time.
Please enter the phone You requested to speak to a service professional."
Excerpt from a call with Morgan Stanley
Wednesday, April 30, 2025 7:32 PM
They may ask you to say or enter information
"Thank you for calling Morgan Stanley.
As a Morgan Stanley client, you have the option to say service professional at any time.
Please enter the phone number associated associated with the account you're calling about or say, I don't have it."
Excerpt from a call with Morgan Stanley
Tuesday, April 15, 2025 9:21 PM
What are the hours and when should I call?
Morgan Stanley operates the call center for this 800-869-3326 phone number 24 hours, 7 days. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Morgan Stanley phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Morgan Stanley staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Morgan Stanley is Saturday.The most busy day to call Morgan Stanley is Friday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Morgan Stanley is Monday.
Why call this Morgan Stanley number?
Below is a sample of recent calls to Morgan Stanley, and their purpose. Are any of these similar to the reason you are trying to call?
Update email address: I wanted to correct the email address in the app.
Taken from a call on Wednesday, April 30, 2025 9:10 PM
Update account information: I need to have fresh information.
Taken from a call on Wednesday, April 30, 2025 8:40 PM
Account access assistance: I forgot all my sign up stuff.
Taken from a call on Wednesday, April 30, 2025 7:32 PM
Login issues: I have accounts with you, and for some reason, it won't accept my login.
Taken from a call on Tuesday, April 15, 2025 9:21 PM
Transfer money request: I want you to take the money out of preferred savings and just put it in cash.
Taken from a call on Thursday, January 2, 2025 5:54 PM