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Monoprice.com Customer Service

Phone Number & Getting a Rep

Monoprice.com Customer Service number

877-271-2592
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Monoprice.com number?

A:Keep pressing 0
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 6am-5pm PST. The least busy day is Thursday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Monoprice.com Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

All Monoprice.com customer service contact information

This is the #1 most popular Monoprice.com phone number out of 2. Click above to go back to the main customer service number and other contact information, including Monoprice.com email addresses, twitter handles, and live chat options.

More Monoprice.com Customer Phone Numbers

Customer Service

909-989-6887
Mon-Fri 6am-5pm PST · Press 3 at the first menu. Next, you must choose an option 1-5. · Directions or hours, press 1. For product and technical support, press 2. For customer service, press 3. For business accounts, press 4. For human resources, press 5. For corporate offices, press 6.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Monoprice.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Keep pressing 0
Here is how our research team describes the way the Monoprice.com phone system greets you:  Directions or hours, press 1. For product and technical support, press 2. For customer service, press 3. For business accounts, press 4. For human resources, press 5. For corporate offices, press 6.
Below are some clips we've found from Monoprice.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Monoprice. In an effort to deliver quality service, your call may be monitored and recorded for training purposes. Please listen carefully to each option as our menu has changed."
Excerpt from a call with Monoprice.com
Monday, September 23, 2024 11:22 PM

What are the hours and when should I call?

Monoprice.com operates the call center for this 877-271-2592 phone number Mon-Fri 6am-5pm PST.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Monoprice.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Monoprice.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Monoprice.com is Thursday. The most busy day to call Monoprice.com is Friday.  Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Quietest
Fri
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday. 

The best time to call

In summation, the best day to call Monoprice.com is Thursday.  In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Monoprice.com number, but it is also the day with the shortest hold times.

Why call this Monoprice.com number?

Below is a sample of recent calls to Monoprice.com, and their purpose. Are any of these similar to the reason you are trying to call?
Website order issues: I was trying to place that order since last Sunday, but then every time, do I go on the website?
Taken from a call on Monday, September 23, 2024 11:22 PM

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