LightStream Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access LightStream customer support.

LightStream's Best Contact Information

Q:

How do I contact LightStream customer service?

A:LightStream does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact LightStream starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does LightStream offer 24 hour customer service?

A:Not by phone. Below is a list of customer service channels and hours.

How to contact LightStream Customer Service

There are other ways to contact LightStream customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

lightstream.com - Customer Service
Use this link to submit your issue to them online
Mon-Fri 10am-8pm, Sat 12pm-4pm EST
As a last, sometimes only, resort- LightStream customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with LightStream?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with LightStream, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is LightStream?

LightStream is an online lending division of SunTrust Bank, offering hassle-free and low-interest loans for a variety of purposes. It is a user-friendly platform that allows individuals to apply and receive funds quickly, often on the same day. The loans are unsecured, meaning no collateral is required, and the application process is entirely online, eliminating the need for lengthy and complicated paperwork. LightStream offers loans for various purposes, including debt consolidation, home improvement, auto financing, medical expenses, and more. With competitive rates, flexible terms, and no prepayment penalties, LightStream provides a convenient and transparent borrowing experience. The company prides itself on excellent customer service and guarantees a loan experience with a best-rate promise.

How does LightStream work?

LightStream is an online consumer lending division of SunTrust Bank that offers hassle-free loan solutions. LightStream simplifies the borrowing process through a straightforward and entirely online application system. To apply, customers need to complete an online form, providing personal details, loan amount, term, and purpose. LightStream performs a credit evaluation and if approved, borrowers can choose their funding date, typically receiving the funds within one business day of approval. The loans provided by LightStream are unsecured, meaning no collateral is required. Additionally, LightStream offers various loan options including auto, home improvement, medical, adoption, and more. With competitive fixed rates and no fees, LightStream aims to offer a seamless lending experience to its customers.

What are the interest rates offered by LightStream?

LightStream offers competitive interest rates on their loans. The specific interest rates vary depending on the loan product, the term length, and the borrower's credit profile. They strive to provide the lowest rates available, starting from as low as X% APR with AutoPay, which is competitive compared to other lenders in the market. LightStream's interest rates are fixed, meaning they remain the same for the duration of the loan, offering stability and predictability for borrowers. Additionally, they do not charge any fees or prepayment penalties. To get the most accurate information regarding the specific interest rates available, customers can visit LightStream's website or contact their customer service team for personalized quotes and details.

Top LightStream customer problems and solutions

Click the link above to get answers to just about any LightStream customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my LightStream issue

Conclusion and closing notes

You came here to see LightStream's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a LightStream agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact LightStream anyways and help you with your issue. Over the last 18 months, 2,868 customers like you have come in search of a phone number for LightStream and helped us confirm they don't have one. Common reasons that people try to call LightStream customer support department include and other customer service issues. Rather than trying to call LightStream first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now LightStream doesn't have any phone numbers. It's not always clear what is the best way to talk to LightStream representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If LightStream Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for LightStream, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from LightStream customers like yourself.

GetHuman does not provide call center services or customer support operations for LightStream. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LightStream. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare LightStream Customer Service

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