A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Kmart Installation Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #2 most popular Kmart phone number out of 4. Click above to go back to the main customer service number and other contact information, including Kmart email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-5pm EST · Keep pressing 0 · Sears Home Services: Are you calling about your Sears home protection plan? For yes: press 1. For no: press 2.
Toll-free · Mon-Sat 8:30am-7:30pm, Sun 9:30-7pm CST · For Parts Orders and Service · Sears Home Services: Are you calling about your Sears home protection plan? For yes: press 1. For no: press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Kmart phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Installation questions
Here is how our research team describes the way the Kmart phone system greets you: Sears: Upcoming delivery or installation appointment or general home delivery questions: press 1. For orders placed on Sears.com but being delivered by another company: press 2. For products that are not functioning correctly: press 3. To schedule parts orders: press 4. Sears protection agreements: press 5. All other callers: press 6.
Below are some clips we've found from Kmart's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Sears.
For home warranties and protection agreements, press five.
If you're calling about an upcoming delivery or in installation appointment or have general questions related to Sears home delivery, press one.
For orders placed online at sears dot com or kmart dot that are not being delivered by Sears home delivery, press two."
Excerpt from a call with Kmart
Tuesday, October 15, 2024 6:03 PM
What are the hours and when should I call?
Kmart operates the call center for this 800-326-8738 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 2,990 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kmart phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kmart staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kmart is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 2,990 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Kmart is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kmart staffs the call center well on Thursday.
Why call this Kmart number?
Below is a sample of recent calls to Kmart, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 1m 41s , Oct 15, 2024 6:03 PM