How do I talk to a human at this Frost Bank number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Frost Bank Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #1 most popular Frost Bank phone number out of 2. Click above to go back to the main customer service number and other contact information, including Frost Bank email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Frost Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Below are some clips we've found from Frost Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Frostbite. My name is Iris. How can I help you today?"
Excerpt from a call with Frost Bank
Wednesday, October 30, 2024 11:37 AM
What are the hours and when should I call?
Frost Bank operates the call center for this 800-513-7678 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 93 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Frost Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Frost Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Frost Bank is Friday.The most busy day to call Frost Bank is Tuesday. Again, this is based on a sample of 93 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Frost Bank is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Frost Bank staffs the call center well on Friday.
Why call this Frost Bank number?
Below is a sample of recent calls to Frost Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Request for overdraft refund: Is there any way you could reverse that?
Taken from a call on Wednesday, October 30, 2024 11:37 AM
Check identity theft status: Yesterday, I filed an identity theft but wanted to check the status and verify my identification.
Taken from a call on Friday, January 26, 2024 7:57 PM