A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Expedia Expedia Rewards?
A:The average hold time is 6 minutes and 20 seconds.The longest hold times are on Sunday, and the shortest are on Friday.
This is the #2 most popular Expedia phone number out of 4. Click above to go back to the main customer service number and other contact information, including Expedia email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Press 1 for Change, 2 for Airline Schedule Change, 3 for Cancel, 4 for Reconfirm, 5 for Other. Enter itinerary number OR press 1 for Package, 2 for Hotel, 3 for Air or 4 for Everything Else. ·
24 hours, 7 days · Calling this Expedia number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Expedia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then enter itinerary number
Below are some clips we've found from Expedia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Expedia.
We're here to help. Press one for English.
Your call may be recorded or monitored to train agents.
Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our website.
If you're calling with questions related to our new reward If not, please stay on the line.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, press one. For help with flight credit, press two.
If the airline has got it. Cancel a booking.
To better help you, we need to know what type of booking you have."
Excerpt from a call with Expedia
Thursday, January 4, 2024 6:11 PM
They may need the phone number on your account
"Thanks for calling Expedia. We're here to help. Press one for English.
Your call may be recorded or monitored to train agents.
Ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our web site.
If you're calling with questions related to our new rewards program, one key, press one now.
If not, please stay on the line.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, got it, billing or something else, To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please to get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with Expedia
Friday, February 2, 2024 9:13 PM
They may ask your reason for calling (instead of a menu)
"name is How may I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Hi. This is How can I help you? Your call may be recorded or monitored to train agents. Hi. This is How can I help you? Hi. I'm calling to ensure a quality experience, and help resolve any questions you may have."
Excerpt from a call with Expedia
Thursday, April 11, 2024 10:37 PM
They may ask you to enter information with the dial pad
"Thanks for calling Expedia. We're here to help.
Press one for English.
Your call may be recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have.
For more info on how we use Call recordings, view the privacy statement on our website.
Select an option when you hear it.
And I'll get you to the right place for help. To cancel a booking To better help you, we need to know what type of booking you have.
I'll use the phone number you're calling from to search for your bookings.
Which booking do you need help with? For help with your stay at Hampton Inn and Suites Mountain View in Mountain View, checking in on Friday, May To get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with Expedia
Friday, May 2, 2025 8:44 PM
The first phone menu
"A booking, press five.
If you're calling about our rewards program, one key, or about something else, press six.
Or to repeat these options, press seven."
Excerpt from a call with Expedia
Saturday, December 14, 2024 12:41 AM
After you press 1
"Got it. Cancel a booking. To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please press one.
Otherwise, press two."
Excerpt from a call with Expedia
Friday, May 24, 2024 3:51 PM
What are the hours and when should I call?
Expedia operates the call center for this 800-997-9158 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 354,877 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Expedia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Expedia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Expedia is Sunday.The most busy day to call Expedia is Friday. Again, this is based on a sample of 354,877 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Sunday, which is 45% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Longest
Mon
Tue
Wed
Thu
Fri
Shortest
Sat
The best time to call
In summation, the best day to call Expedia is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Expedia staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why call this Expedia number?
Below is a sample of recent calls to Expedia, and their purpose. Are any of these similar to the reason you are trying to call?
Cancellation policy inquiry: So I want to know what's the cancellation policy for this particular book.
Taken from a call on Wednesday, September 17, 2025 11:26 PM
Flight confirmation issue: I haven't received the confirmation code for my flight.
Taken from a call on Sunday, September 14, 2025 9:30 PM
Hotel room inquiry: I'm trying to get a room on the top floor facing the water with two queen beds.
Taken from a call on Tuesday, September 9, 2025 6:33 PM
Cancellation inquiry: Now they're telling me my reservation is canceled.
Taken from a call on Friday, September 5, 2025 10:57 PM
Change booking name: I'm calling now to see if I can have that name changed.
Taken from a call on Monday, September 1, 2025 8:21 AM
Correcting name misspelling: I've seen that I missed spelt my son's name.
Taken from a call on Tuesday, August 19, 2025 4:40 PM
Requesting a refund: I'm just calling to find out if I could get a refund since she purchased the second check bag, and she didn't book the board the flight.
Taken from a call on Thursday, August 7, 2025 10:26 AM
Cancellation and booking inquiry: I just want to cancel that, and I want to ask about the plan.
Taken from a call on Wednesday, August 6, 2025 9:10 PM