Cricket Communications Technical Support

Phone Number & Getting a Rep

Cricket Communications Technical Support number

866-384-4425
Toll-free·Calls Technical Support·See main phone number & contact info
Q:

How do I talk to a human at this Cricket Communications number?

A:Just wait on the line
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Cricket Communications Technical Support?

A:The average hold time is 33 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

All Cricket Communications customer service contact information

This is the #2 most popular Cricket Communications phone number out of 3. Click above to go back to the main customer service number and other contact information, including Cricket Communications email addresses, twitter handles, and live chat options.

More Cricket Communications Customer Phone Numbers

Customer Service

800-274-2538
Main phone number · Toll-free · 24 hours, 7 days · Enter 1 for phone, 2 for internet. Enter last 4 of social. Press 3 for Technical Support. Press 5 for billing questions. Press 3 for representative. ·

Corporate Offices

858-882-6000
24 hours, 7 days · Direct to investor relations ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Cricket Communications phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

Cricket Communications operates the call center for this 866-384-4425 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 257 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cricket Communications phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cricket Communications staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cricket Communications is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 257 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Cricket Communications is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cricket Communications staffs the call center well on Friday.

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