Craigslist Customer Service Phone Number 800-664-0633

Phone Number & Getting a Rep

Craigslist Customer Service number

Toll-free·Calls Customer Service·Humans don't answer·See main phone number & contact info

How do I get a human rep at this Craigslist phone number?

A:You cannot speak to real human being at this phone number. We recommend looking at their main customer service phone number and other contact information by clicking the link below.

Is this number working 24 hours?

A:This phone number works around the clock, but that's because it is just recordings. See below for more information about what those recordings say. And alternative ways to contact Craigslist.

All Craigslist customer service contact information

This is the #2 most popular Craigslist phone number out of 2. And nobody answers this number either. Click above to go back to the main customer service number and other contact information, including Craigslist email addresses, twitter handles, and live chat options.

More Craigslist Customer Phone Numbers

Customer Service

415-399-5200

Main phone number · Mon-Fri 8:30am-4pm PST · Press 8 for billing. Their extension system is now single digits. · Law enforcement, press 4. Press inquiries, press 5. Issues related to paid posting, press 7. Billing and credit card issues, press 8.

More details

Can I get through to a real live person at this number?

Even though this Craigslist number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.

This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Listen to prompts. Only for calls for Law Enforcement.

Here is how our research team describes the way the Craigslist phone system greets you: Law enforcement, press 4. Press inquiries, press 5. Issues related to paid posting, press 7. Billing and credit card issues, press 8.

Calling this Craigslist Customer Number

By Adam Goldkamp

Oct 6, 2023

The Craigslist customer service number appears to be targeted for specific inquiries. The automated answering system greeted me with, “Thank you for calling Craigslist.” It said if I knew my party’s extension, I could dial it anytime. Since this didn't apply to me, I simply waited for further instructions.

The system informed me that the call may be recorded. If I wanted to know about free postings, I could go to the help pages on the Craigslist website. The system gave me the following options for various inquiries: Press “4” for law enforcement. I assume that choice might be for a law enforcement agency investigating criminal activity. For media inquiries, press “5.” Press “7” for information on paid postings, and to get help with billing or credit card issues, press “8.” I wanted to know where to look for legitimate home-based work opportunities on the site.

I waited for the system to offer more selections but heard, “We have not received a valid response; please try again.” I pressed “7,” assuming that since it referenced paid postings, I might be able to ask a question about home-based job opportunities. The response to that selection was to email support@Craigslist.org and include a phone number.

I didn't get the help I needed by calling the customer service number the first time. I expected to speak to an associate; however, there was no offer to talk to anyone and no way to leave a number for someone to return my call. If I tried again without pressing any selections, I thought I might get to speak with a customer service associate.

The second time I called, I listened to the recommendations but did not press a number. After a “We have not heard a valid response” message, I remained on the line. I hoped to get further instructions or speak to an associate. After several seconds, the message repeated and told me to try again. I continued waiting to see if the system would offer other suggestions. However, I heard the same message. There was a brief silence, and the system ended the call.

Based on my experience, if you call this number for anything other than issues related to law enforcement, media inquiries, paid postings, or billing and credit card concerns, the automated menu is not much help. It may be worth a try to email support or visit the website and search for an answer to questions about Craigslist.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Craigslist Customer Service