Chase Debit Card Personal Banking

Phone Number & Getting a Rep

Chase Debit Card Personal Banking number

800-935-9935
Toll-free·Calls Personal Banking·See main phone number & contact info
Q:

How do I talk to a human at this Chase Debit Card number?

A:Press 2, then Press 0, must enter debit card # or account number before being transferred to a Representative.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Chase Debit Card Personal Banking?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Monday.

All Chase Debit Card customer service contact information

This is the #2 most popular Chase Debit Card phone number out of 3. Click above to go back to the main customer service number and other contact information, including Chase Debit Card email addresses, twitter handles, and live chat options.

More Chase Debit Card Customer Phone Numbers

Customer Service

877-682-4273
Main phone number · Toll-free · 24 hours, 7 days · Press 2, then press 0. · Please enter your account number, phone number, or user ID followed by the pound key.

Customer Service

877-242-7372
Toll-free · 24 hours, 7 days · Calling this Chase Debit Card number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Chase Debit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then Press 0, must enter debit card # or account number before being transferred to a Representative.
Here is how our research team describes the way the Chase Debit Card phone system greets you: Please enter your account number, credit card number, or user ID, followed by the pound key.
Below are some clips we've found from Chase Debit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase.
Please enter your debit card account number, or user ID followed by the pound key."
Excerpt from a call with Chase Debit Card
Tuesday, November 26, 2024 6:42 PM

The first phone menu

"This call will be monitored and recorded and your voice may be used for verification. Welcome to Chase. Please enter your debit card account number, or user ID followed by the pound key.
To report your debit card lost, stolen, or damaged, or to report unrecognized charges, press eight.
For other options, press two."
Excerpt from a call with Chase Debit Card
Tuesday, November 26, 2024 6:42 PM

What are the hours and when should I call?

Chase Debit Card operates the call center for this 800-935-9935 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 938 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chase Debit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chase Debit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chase Debit Card is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 938 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Chase Debit Card is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Chase Debit Card number, but it is also the day with the shortest hold times.

Why call this Chase Debit Card number?

Below is a sample of recent calls to Chase Debit Card, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 4m 58s , Nov 26, 2024 6:42 PM
: ""
- From a call lasting 4m 17s , Oct 11, 2024 4:51 PM
: ""
- From a call lasting 1m 57s , Oct 11, 2024 4:48 PM
: ""
- From a call lasting 28s , Oct 11, 2024 4:47 PM
: ""
- From a call lasting 2m 26s , Oct 11, 2024 4:45 PM

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!