How do I talk to a human at this Capital One 360 number?
A:Just wait on the line. For existing customers.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Sun 8am-8pm EST.The least busy day is Sunday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Capital One 360 Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
This is the #1 most popular Capital One 360 phone number out of 2. Click above to go back to the main customer service number and other contact information, including Capital One 360 email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Capital One 360 phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line. For existing customers.
Below are some clips we've found from Capital One 360's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Capital One Bank.
This call may be monitored and recorded for quality assurance training, and authentication purposes.
Due to a technical issue experienced by a third party vendor, some account services, deposits, and payment processing for portions of our consumer.
Small business, and commercial bank have been temporarily impacted.
We are actively working with the vendor to resolve the issue and apologize to our customers for this inconvenience.
How can we help you today? You can say things like I want to transfer funds or online banking help."
Excerpt from a call with Capital One 360
Friday, January 17, 2025 2:20 PM
What are the hours and when should I call?
Capital One 360 operates the call center for this 888-464-0727 phone number Mon-Sun 8am-8pm EST. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 136 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One 360 phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One 360 staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Capital One 360 is Sunday.The most busy day to call Capital One 360 is Thursday. Again, this is based on a sample of 136 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Capital One 360 is Wednesday.
Why call this Capital One 360 number?
Below is a sample of recent calls to Capital One 360, and their purpose. Are any of these similar to the reason you are trying to call?
Withdrawal issue: I'm having trouble withdrawing money even though my account shows I have funds available.
Taken from a call on Monday, May 12, 2025 11:31 AM
Inquiry about deposit: I saw that there was a deposit made into my account, and I just don't know where that money came from.
Taken from a call on Friday, April 18, 2025 4:31 PM
Pending deposit inquiry: I have a query about a pending deposit in my account.
Taken from a call on Friday, April 18, 2025 4:30 PM
Remove from account: I'd like to be removed from an account, please.
Taken from a call on Wednesday, April 9, 2025 11:12 PM
Report unauthorized purchases: Yes, so I got unauthorized purchases, and I'm trying to find out what's going on.
Taken from a call on Monday, January 20, 2025 6:25 PM
Investigating dark web alert: I'm looking at some of the alerts that they sent me, and it looks like there's some alerts involving my Social Security number that it was compromised.
Taken from a call on Tuesday, October 15, 2024 7:39 PM
Check not clearing: I'm having trouble with a check that's not clearing, and my vendor has been calling me about it.
Taken from a call on Monday, August 19, 2024 9:04 PM
Dispute a transaction: I would like to dispute a transaction.
Taken from a call on Friday, August 9, 2024 8:52 PM
Updating social security number: I was on the line waiting to update my Social Security number in the system.
Taken from a call on Thursday, July 11, 2024 9:40 PM
Reactivate canceled debit card: I need those funds available to me immediately, it's quite an emergency.
Taken from a call on Saturday, March 9, 2024 12:00 AM