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Candlewood Suites Customer Service

Phone Number & Getting a Rep

Candlewood Suites Customer Service number

877-226-3539
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Candlewood Suites number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Candlewood Suites Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday.

All Candlewood Suites customer service contact information

This is the #2 most popular Candlewood Suites phone number out of 1. Click above to go back to the main customer service number and other contact information, including Candlewood Suites email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Candlewood Suites phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human
Below are some clips we've found from Candlewood Suites's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Candlewood Suites reservations. Your conversation may be recorded for quality assurance.
For privacy details, visit I h g dot com slash privacy. To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with Candlewood Suites
Wednesday, June 18, 2025 2:59 PM

The first phone menu

"Thank you for calling Campbellwood Suites reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with a two question survey at the end of this call. Otherwise, press two or remain on the line."
Excerpt from a call with Candlewood Suites
Wednesday, May 29, 2024 7:09 PM

What are the hours and when should I call?

Candlewood Suites operates the call center for this 877-226-3539 phone number 24 hours, 7 days.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 161 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Candlewood Suites phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Candlewood Suites staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Candlewood Suites is Saturday. The most busy day to call Candlewood Suites is Tuesday.  Again, this is based on a sample of 161 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call Candlewood Suites is Thursday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Candlewood Suites staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.

Why call this Candlewood Suites number?

Below is a sample of recent calls to Candlewood Suites, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel reservation: I need to cancel the second reservation.
Taken from a call on Saturday, June 21, 2025 12:01 PM
Check-in and availability: I'm wondering what is the earliest check-in time?
Taken from a call on Saturday, June 21, 2025 4:17 AM
Room reservation inquiry: I need something for tonight or this morning.
Taken from a call on Saturday, June 21, 2025 3:40 AM
Reimbursement for incidentals: I haven't got the charges reversed back to my card yet.
Taken from a call on Wednesday, June 18, 2025 3:05 PM
Check reservation status: I don't wanna have two reservations.
Taken from a call on Wednesday, May 14, 2025 10:27 AM
Internet connectivity issue: I'm having trouble connecting to the internet at Candlewood Suites.
Taken from a call on Saturday, April 26, 2025 1:02 PM
Dispute charges: Yeah. I'm calling about some charges that I wanted to dispute.
Taken from a call on Monday, April 21, 2025 10:22 PM
Billing issue inquiry: I need to speak to someone about a billing issue.
Taken from a call on Monday, March 3, 2025 9:50 AM
Reservation cancellation inquiry: I don't want my card to be charged since it was misinformation that I received.
Taken from a call on Sunday, January 12, 2025 4:16 PM

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