A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #3 most popular Blue Cross Blue Shield (MI) phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press *9, then keep pressing 0 at each prompt. · You can say "I am a member," "I am a provider," or "I am interested in finding out about coverage," or say it's something else.
Toll-free · Press 0. · Not eligible for Medicare and interested in purchasing an individual or family plan, press 1. If you are eligible for Medicare and want to learn more, press 2. Current member and recently submitted an application or have questions about billing or claims, press 3. Providers, press 4. Currently insured with us, press 5. Agents, press 6.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Blue Cross Blue Shield (MI) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Provider Services - Facility
Here is how our research team describes the way the Blue Cross Blue Shield (MI) phone system greets you: What are you calling about? You can say "claims" or press 1. Say "eligibility and benefits" or press 2. Or say "precertification" or press 3.
What are the hours and when should I call?
Blue Cross Blue Shield (MI) operates the call center for this 800-249-5103 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 644 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Cross Blue Shield (MI) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Cross Blue Shield (MI) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Cross Blue Shield (MI) is Friday.The most busy day to call is Monday.Again, this is based on a sample of 644 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Blue Cross Blue Shield (MI) is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Blue Cross Blue Shield (MI) number, but it is also the day with the shortest hold times.