How do I talk to a human at this BJ's Wholesale Club number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 9am-7pm, Sat-Sun 9am-6pm EST.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to BJ's Wholesale Club Customer Service?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #2 most popular BJ's Wholesale Club phone number out of 2. Click above to go back to the main customer service number and other contact information, including BJ's Wholesale Club email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-7pm, Sat 9am-6pm, Sun 12pm-6pm EST · When asked what can I help you with, say "Representative" (You will need to say it three times before they connect you to a live person). · Press 1 to receive a text to talk to a customer service agent online. For calling about a recent renewal, press 2, and I can answer questions about orders, memberships, and more. How can I help you today?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this BJ's Wholesale Club phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Below are some clips we've found from BJ's Wholesale Club's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling BJ's Wholesale Club.
This call may be recorded for quality assurance purposes.
For BJ's one Mastercard questions or bill payments, press one or say credit card."
Excerpt from a call with BJ's Wholesale Club
Sunday, November 3, 2024 3:34 PM
What are the hours and when should I call?
BJ's Wholesale Club operates the call center for this 866-425-7932 phone number Mon-Fri 9am-7pm, Sat-Sun 9am-6pm EST. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BJ's Wholesale Club phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BJ's Wholesale Club staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BJ's Wholesale Club is Monday.The most busy day to call BJ's Wholesale Club is Friday. Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call BJ's Wholesale Club is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that BJ's Wholesale Club staffs the call center well on Monday.
Why call this BJ's Wholesale Club number?
Below is a sample of recent calls to BJ's Wholesale Club, and their purpose. Are any of these similar to the reason you are trying to call?
Membership charge inquiry: We both got a charge on each of our credit cards for BJ's membership.
Taken from a call on Thursday, January 16, 2025 1:02 PM
Missing order item: I was supposed to get six items, I only got five.
Taken from a call on Sunday, December 15, 2024 10:25 AM
Order status inquiry: I am calling to check the status of my order.
Taken from a call on Sunday, November 3, 2024 3:34 PM