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Can I cancel or reschedule a shipment?

Asked 2 years ago
Yes, users have the option to cancel or reschedule a shipment on uShip. The ability to do so depends on the status of the shipment and the terms set by the service provider. If a shipment is still in the early stages and the carrier has not yet accepted it, users can typically cancel or make changes without issue. However, if the carrier has already accepted the shipment or has made arrangements for pickup, cancellation may involve specific conditions or potential fees, depending on the carrier's policies. To cancel a shipment, users should navigate to their uShip account and look for the relevant options associated with the shipment in question. For rescheduling, users may need to communicate directly with the assigned carrier to arrange new pickup or delivery dates. It is advisable to review the terms and conditions provided by uShip to understand the implications of cancellation or rescheduling. Further information can often be found on the uShip website.
Answered Jul 25th 2025

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