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What is your return policy?

Asked 4 months ago
iGourmet.com has a return policy that allows customers to return items under certain conditions. Typically, they accept returns for products that are unopened and in their original packaging. This policy extends to items that have not been used or past their expiration date. In general, customers are encouraged to initiate a return within a specific timeframe from the date of delivery, which is commonly around thirty days. In cases where items are defective or damaged upon arrival, iGourmet emphasizes the importance of notifying them quickly to resolve the issue satisfactorily. It is essential for customers to review the return policy located on their website for detailed guidelines, as certain food products may have specific exclusions due to safety and quality concerns. Customers should also be mindful that shipping fees may not be refundable, and they may need to cover the shipping costs for returns unless the return is due to an error on iGourmet's part. It is a good idea for customers to check the updated information on the returns page of the iGourmet website for the most current policy details before proceeding with a return.
Answered Aug 30th 2025

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