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eReleases Customer FAQ

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What is eReleases's Phone Number?

The question we are asked most often is about how to talk to eReleases customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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How eReleases Works

How does eReleases work?

eReleases operates as a press release distribution service, allowing businesses to submit announcements for broader exposure....
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What services does eReleases provide?

eReleases offers press release distribution to a broad network, assists in writing effective press releases, provides analytics...
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Do I need to have a media list for using eReleases?

Using eReleases does not require a media list, as the service connects users with a broad network of media contacts. However,...
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What are the distribution options offered by eReleases?

eReleases offers various distribution options designed for businesses, including a broad network that reaches major news...
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Are there any guarantees on media coverage from using eReleases?

eReleases does not guarantee media coverage from their distribution services, as effectiveness varies based on content...
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Performance and Analysis

Can I track the performance of my press release after distribution?

Yes, eReleases provides tools for tracking press release performance, including metrics on views, reader demographics, and...
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How can I analyze the results of my press release distribution?

To assess the impact of a press release distribution, one should evaluate its reach, including the number of publications that...
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Media and Content Guidelines

What types of media outlets does eReleases target?

eReleases targets a variety of media outlets, including national and regional newspapers, industry publications, online news...
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Are there any limitations or restrictions on the content of press releases submitted through eReleases?

eReleases has specific content guidelines for press releases, requiring original, newsworthy material free from misleading...
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Can eReleases help with writing or editing press releases?

eReleases specializes in press release distribution and does not offer writing or editing services. However, they provide...
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Pricing and Plans

What are the pricing plans for using eReleases?

eReleases provides various pricing plans tailored to different needs and budgets, with costs dependent on distribution options...
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Is there a difference in pricing between local and national distribution?

eReleases offers different pricing for local and national press release distribution, with local being more economical as it...
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Preparation and Customization

How do I prepare a press release for submission?

To prepare an effective press release, start with a captivating headline and a strong lead paragraph that summarizes essential...
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Can I customize the distribution list for my press release?

eReleases allows users to customize their press release distribution by targeting specific industries or regions. This enhances...
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What are the typical turnaround times for press release distribution?

Turnaround times for press release distribution can differ by service and options chosen. eReleases typically distributes press...
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