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eLightsupply.com Customer FAQ

Top Answers & How-to Guides

How do I Contact eLightsupply.com Customer Service?

The question we are asked most often is about how to talk to eLightsupply.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about eLightsupply.com customer service, get an answer now.

Recent eLightsupply.com Customer Questions

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Ordering Information

How do I place an order?

To place an order on eLightsupply.com, visit the website to browse products, select desired items, add them to your cart, and...

How do I track my order?

To track an order from eLightsupply.com, customers can use the tracking number found in their order confirmation email, which...

Can I cancel or modify my order?

Orders at eLightsupply.com can generally be canceled or modified shortly after placement, depending on processing status....

Product Details

What products are available on eLightsupply.com?

eLightsupply.com offers a broad selection of lighting products suitable for residential and commercial use, including various...

What is the warranty on the products?

The warranty on products from eLightsupply.com varies by type and brand, typically covering defects in materials or...

Do you offer bulk or wholesale pricing?

eLightsupply.com provides options for bulk and wholesale pricing, which can benefit businesses and individuals needing large...

What types of products can I find on eLightsupply.com?

eLightsupply.com provides a broad array of lighting products for both home and commercial use, including LED options,...

Payments and Discounts

What payment methods are accepted?

eLightsupply.com provides a range of payment methods including major credit and debit cards, and possibly PayPal for added...

Are there any promotions or discounts available?

eLightsupply.com frequently updates its promotions and discounts, which can include seasonal sales, clearance events, and...

Shipping and Delivery

Do you offer international shipping?

eLightsupply.com may offer international shipping, but details can vary based on the country and products. It is advisable to...

Is there a minimum purchase amount for free shipping?

eLightsupply.com usually has a minimum purchase requirement for free shipping, which may change with promotions or specific...

Returns and Refunds

What is the return policy?

eLightsupply.com has a return policy that allows returns generally within thirty days for items in new condition with original...

What information do I need to provide for a return?

When returning items to eLightsupply.com, it's important to have the original order number, a description of the items, and a...

Customer Support

Is it safe to shop on eLightsupply.com?

Shopping on eLightsupply.com is generally safe due to industry-standard security practices such as encrypted transactions and...

What kind of customer support do you provide?

eLightsupply.com offers various customer support avenues to assist shoppers, including a detailed FAQ section for quick...

Do you have a loyalty program for frequent customers?

eLightsupply.com does not specifically state the existence of a loyalty program on their site. However, checking for ongoing...
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