What is the return policy?
Our return policy at eLightsupply.com is designed to provide our customers with confidence in their purchases. If you are not completely satisfied with your order, you may return the item(s) within 30 days of delivery for a full refund or exchange. To qualify for a return, the products must be in their original condition and packaging, unused, and include all accessories and documentation. However, certain items, such as custom-made or clearance products, may not be eligible for returns. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping fees may apply, depending on the circumstances. At eLightsupply.com, we strive to ensure a hassle-free and satisfactory shopping experience for our valued customers.
Answered May 3, 2024
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