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What is the return policy?

Asked 2 years ago
The return policy for eLightsupply.com is designed to provide customers with a straightforward and accommodating process should they need to return items. Generally, items may be returned within a specified period after purchase, typically within thirty days, as long as they are in new, unused condition and include all original packaging and documentation. Customers should carefully check the specific product details, as some items may be subject to different return conditions or restocking fees. It is essential for customers to ensure that they have the order number and any other relevant information ready when initiating a return. The return process usually involves contacting customer service to obtain a return authorization number, which helps facilitate the return. Once the return is approved and the item is received, the customer may expect a refund or exchange based on the original payment method. For customers seeking further clarification on the return policy, including any potential exceptions or specific instructions regarding the return process, it is advisable to visit the current web page of eLightsupply.com. There, you will find the most accurate and updated information regarding returns and exchanges. It is always best to stay informed about the latest policies to ensure a smooth return experience.
Answered Oct 2nd 2025

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