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e2ride Bike Tours Customer FAQ

Top Answers & How-to Guides

What is e2ride Bike Tours's Phone Number?

The question we are asked most often is about how to talk to e2ride Bike Tours customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are the bike tours guided?

Yes, all of our bike tours are guided. Our experienced and knowledgeable guides will lead you through the most scenic routes and provide...
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Types of Tours

What types of bike tours does e2ride offer?

e2ride Bike Tours offers a variety of exhilarating bike tours to cater to different preferences and interests. Our range includes scenic...
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Locations

Where are the bike tours located?

Our bike tours are located in various scenic destinations across the United States. From the rolling hills of Napa Valley to the breathtaking...
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Duration

How long are the bike tours?

Our bike tours vary in length depending on the specific tour you choose. We offer a range of options to accommodate different interests...
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Inclusions

What is included in the bike tour package?

Our bike tour package includes everything you need for a memorable and hassle-free experience. Firstly, you will have access to high-quality...
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Bike Requirements

Do I need to bring my own bike?

No, you do not need to bring your own bike. At e2ride Bike Tours, we provide high-quality bikes for all our tour participants. Our...
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Beginner Friendly

Are the bike tours suitable for beginners?

Yes, our bike tours are suitable for beginners! Our experienced guides are trained to accommodate riders of all skill levels, including...
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Cost

What is the cost of the bike tours?

The cost of our bike tours varies depending on the specific tour and its duration. We offer a range of guided bike tours, from half-day...
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Cancellation Policy

What is the cancellation policy?

Our cancellation policy at e2ride Bike Tours is designed to be fair to both our customers and our business. If you need to cancel your...
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Helmet Availability

Are helmets provided?

Yes, at e2ride Bike Tours, we prioritize your safety and strongly encourage all participants to wear helmets. Therefore, we provide...
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Age Requirement

Is there a minimum age requirement for the bike tours?

Yes, there is a minimum age requirement for the bike tours. Participants must be at least 14 years old to join our tours. This age...
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Guided Tours

Are the bike tours guided?

Yes, all of our bike tours are guided. Our experienced and knowledgeable guides will lead you through the most scenic routes and provide...
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