What is your policy on exchanging items?

Zenzo Shoes typically has a straightforward exchange policy that aims to accommodate customers who may need to change their order due to various reasons, such as size, color, or style. Generally, customers are allowed to exchange items within a specified period from the date of purchase, often around thirty days. The items should be in their original condition, which means they should be unworn, unwashed, and in their original packaging. It is important to ensure that all original tags and documentation are included with the exchange. To initiate the exchange process, customers often need to follow specific steps outlined on the official Zenzo Shoes website, such as filling out a form or providing order details. It is advisable to review the most up-to-date exchange policy directly on the Zenzo Shoes website. Policies may vary based on promotions or special circumstances, and the website will provide the most accurate and current information regarding exchanges, including any associated fees or shipping details.