What Is Wyndham's Cancellation Policy?

While it is easy to cancel a room at Wyndham in a few steps online, it's important to read the cancellation policy at the time you book your room. Each location and room rate has a different window to cancel without penalties or fees, and this window can range from canceling by 4pm on the date of arrival up to seven days prior to anticipated check-in date.

Jul 13, 2023

Wyndham is the world's largest hotel chain, known for catering to guests. But what is the cancellation policy? You can find out more about the hotel chain's rooms and rates, along with policies, by calling customer service here and below is a brief outline of the Wyndham cancellation policy.

Wyndham Cancellation Policy Explained

Cancellation of a room through Wyndham depends on the type of booking you made. This means that the window of opportunity is different for each type of room rate offered through the chain. When making a reservation, it is vital that you review the cancellation policy during the booking process to know when you can cancel your room without penalties.

Prepaid Rooms

Typically prepaid rooms can be cancelled at any time; however, you will forfeit the amount paid since these rates are much lower than the standard rate. You can call Wyndham customer support here when you have to cancel a prepaid room due to an emergency to see if the stay can be rescheduled or refunded.

Standard Booking, Rewards Members, Three Night Special and Two Night Special

For routine, standard booking, reservations can be cancelled up to 4 p.m. on the check-in date to avoid paying one night's room plus fees and taxes, but can be different based on hotel location and local rules/policies. Since a credit or debit card is needed to make a reservation, the hotel will charge the card on file if the cancellation is after 4 p.m.

Other Considerations

Cancellation policy is also determined by location. For example, in places where the location is a popular tourist destination, the cancellation window can be much smaller. This means that cancellations must be made anywhere from 24 to 48 hours prior to check-in up to seven days prior to arrival date (up to 4 p.m. on the last date cancellations can be made without penalty).

When you cancel within the window to avoid penalties, your card will not be charged and you do not need to take any further action. If you cancel outside the cancellation window, you can be charged for one night's stay plus fees, or the entire stay for prepaid rooms.

The cancellation policy depends on the room rate you lock in and the location you are staying. Each hotel can set its own cancellation window which is anywhere from the day of arrival to seven days prior. For more information or assistance, contact Wyndham customer support here.<

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