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Western & Southern Financial Group Customer FAQ

Top Answers & How-to Guides

What is Western & Southern Financial Group's Phone Number?

The question we are asked most often is about how to talk to Western & Southern Financial Group customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Western & Southern Financial Group provides online account management for clients, allowing them to review policy information,...
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Recent Western & Southern Financial Group Customer Questions

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Investment Information

What should I know before purchasing an annuity?

Before buying an annuity, it is important to know its purpose, types, fees, terms, and the issuing company's reliability....
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Are there any fees associated with your investment products?

Western & Southern Financial Group has various investment products that may include different fees such as management and...
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Can I manage my account online?

Western & Southern Financial Group provides online account management for clients, allowing them to review policy information,...
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Can I request a policy illustration?

Individuals can typically request a policy illustration from Western & Southern Financial Group, which helps clarify the...
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Insurance Products

What services does Western & Southern Financial Group offer?

Western & Southern Financial Group provides a variety of financial services, including life insurance, investments, retirement...
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How can I apply for insurance or investment products?

To apply for insurance or investment products from Western & Southern Financial Group, individuals should visit their website....
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Are there any life insurance options for seniors?

Western & Southern Financial Group provides various life insurance options for seniors, including term and whole life...
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Do you offer any discounts for bundling products?

Western & Southern Financial Group provides potential savings through product bundling, which may include life insurance and...
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What is the difference between term and whole life insurance?

Term life insurance covers a set period, offering lower premiums without a cash value, while whole life insurance provides...
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Claims and Support

How do I file a claim with your company?

To file a claim with Western & Southern Financial Group, gather necessary information like policy numbers and incident details,...
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What is your policy on updating beneficiary information?

Western & Southern Financial Group suggests that policyholders routinely verify and modify their beneficiary details to align...
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What are your customer service hours?

Western & Southern Financial Group usually offers customer service from 8 A.M. to 8 P.M. Eastern Time, Monday through Friday....
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Financial Planning Resources

How does Western & Southern support financial literacy?

Western & Southern Financial Group is dedicated to enhancing financial literacy by offering various educational resources....
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What resources do you provide for retirement planning?

Western & Southern Financial Group provides diverse resources for retirement planning, including an online calculator to...
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How do I find a financial advisor through your services?

Western & Southern Financial Group provides multiple resources for those seeking a financial advisor. Individuals can visit the...
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