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WebMD Customer FAQ

Top Answers & How-to Guides

How do I Contact WebMD Customer Service?

The question we are asked most often is about how to talk to WebMD customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the benefits of creating a WebMD account?

Creating a WebMD account enhances the user experience by offering personalized content, the ability to save articles for later,...

What are the privacy settings for my account on WebMD?

WebMD prioritizes user privacy, offering various settings to manage account privacy, including personal information control,...
Ask any question you have about WebMD customer service, get an answer now.
Contact WebMD customer service

Recent WebMD Customer Questions

I'm trying to schedule a virtual appointment

WebMD itself does not provide the service to schedule virtual or physical appointments directly. However, through their online platform, they provide a wealth of health-related information and resources to readers. Virtual appointments would need to be scheduled directly with your healthcare provider's system. Most health institutions now offer telemedicine or virtual visit capabilities. Contact your healthcare provider to see if they offer these services. WebMD can offer resources to help prepare for a virtual doctor visit.
Asked Apr 2, 2024 6:15 PM

Help me with my WebMD customer service issue

Trust and Reliability

Can I trust the information on WebMD?

WebMD is generally regarded as a trustworthy source of health information due to its collaboration with medical professionals...
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What steps are recommended for finding reliable health information?

To find trustworthy health information, prioritize reputable sources like government websites and expert organizations. Verify...
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What should I do if I find incorrect information on WebMD?

If you find incorrect information on WebMD, verify it with other reliable sources first. Then, look for an option on the...
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WebMD Features

What are the benefits of creating a WebMD account?

Creating a WebMD account enhances the user experience by offering personalized content, the ability to save articles for later,...
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Does WebMD have a mobile app?

WebMD does provide a mobile application that includes health resources, symptom tracking tools, a medication database, and the...
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Can I opt out of email newsletters from WebMD?

Individuals can unsubscribe from WebMD email newsletters by using the link in the emails. If that is not found, checking the...
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Content Sharing and Access

Can I share articles or information from WebMD on social media?

Yes, users can share WebMD articles on social media, provided they follow the site's terms of use. It is important to credit...
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Can I access WebMD content in different languages?

WebMD mainly offers content in English, though some resources may be available in Spanish and potentially other languages. The...
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User Engagement

Can I submit my own health-related questions to WebMD?

WebMD primarily offers health resources and does not typically accept personal health-related questions. It is best to consult...
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How can I report issues with health content?

To report problems with health content on WebMD, you can look for a feedback option or report button on the content page. This...
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How do I use the symptom checker effectively?

The WebMD Symptom Checker is a helpful online tool for identifying potential health issues based on symptoms. Users select the...
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Are there custom health assessments available?

WebMD offers various health assessments tailored to specific concerns and goals, featuring quizzes and questionnaires that...
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Health Information and Resources

What are the symptoms of common health conditions?

Common health conditions, like the cold, anxiety, diabetes, and depression, show varied symptoms such as fatigue, excessive...
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How can I find health professionals using WebMD?

To locate health professionals on WebMD, users can utilize the site's extensive directory. By visiting the homepage, they can...
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How can I search for specific health topics on WebMD?

To find specific health topics on WebMD, visit the homepage and use the search bar at the top. Type in your topic of interest,...
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Does WebMD offer nutrition and exercise advice?

WebMD provides a comprehensive array of resources focused on nutrition and exercise, including articles on healthy eating,...
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Does WebMD have resources for mental health?

WebMD provides extensive mental health resources, including articles on various topics like anxiety and depression,...
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Partnerships and Collaborations

What are the privacy settings for my account on WebMD?

WebMD prioritizes user privacy, offering various settings to manage account privacy, including personal information control,...
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What partnerships does WebMD have with medical organizations?

WebMD collaborates with various medical organizations and healthcare institutions to provide accurate information and enhance...
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We look to the WebMD issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
WebMD issues reported to GetHuman
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