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Do I need to return equipment when canceling Wave Broadband services?

Asked 4 months ago
Yes, when a customer cancels services with Wave Broadband, it is typically necessary to return any rented or leased equipment, such as modem and router units. This helps ensure that the equipment can be reused or redistributed to other customers. It is important for customers to check their specific terms of service and the guidelines provided by Wave to understand the exact return process. Some customers may also receive instructions on how to return equipment through the mail or at designated locations. If you would like to find detailed information on the return process and any associated timelines, it is advisable to visit the current Wave Broadband website for the most accurate guidance.
Answered Jul 23rd 2025

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