What is your return policy?

Wasserstrom.com has a return policy designed to ensure customer satisfaction while maintaining a smooth return process. Generally, items purchased from Wasserstrom.com can be returned within a specified period, typically within thirty days of the original purchase date. It is important to note that products must be returned in their original condition, which means they should be unused, undamaged, and in their original packaging if applicable. Certain items may be exempt from returns, such as custom-made or personalized orders, perishable goods, or items that have been opened or are not in resalable condition. It is crucial to check the specifics for these products, as they may have different handling guidelines. In some instances, a restocking fee may apply for returned items that do not meet the specified return conditions. For those looking to initiate a return, it is advisable to review the return instructions outlined on the Wasserstrom.com site. This may include information on how to obtain a return authorization and the preferred return shipping methods. Always keeping the original receipt or proof of purchase will simplify the return process. Customers should also be aware that shipping costs for the return may not be reimbursed unless the return is a result of an error made by Wasserstrom.com. To find the most accurate and detailed information regarding their return policy, visiting the current web page on Wasserstrom.com is the best course of action.