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Vuori Customer FAQ

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How do I Contact Vuori Customer Service?

The question we are asked most often is about how to talk to Vuori customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Vuori Customer Questions

I have emailed and not heard back I need to return some items and cannot find the email to the order. I have the packing list and order number

We apologize for any delay and inconvenience. To return items to Vuori, you don't necessarily need your order email. Start by visiting the Vuori website and clicking on the "Returns & Exchanges" section. From there, you'll be able to enter your order number and zip code, which will enable you to proceed with your return. If the items are in their original, unworn condition and within the 30-day return window, the return should be straightforward. If you encounter any issues, we recommend trying again after some time.
Asked Apr 19, 2024 5:11 PM

Do you get 20% off on first order

Yes, Vuori offers a 20% discount on your first order when you sign up for their email newsletter. This is a great way to save on your initial purchase while also staying up-to-date on new product launches, exclusive deals, and more. The discount code will be delivered to your inbox shortly after sign-up.
Asked Mar 29, 2024 7:06 PM

Help me with my Vuori customer service issue

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