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Can I change the date or time of my booked ticket?

Asked 2 years ago
When it comes to changing the date or time of a booked ticket with Virgin Rail (UK), it is generally possible, but certain conditions apply. Virgin Rail typically allows changes to tickets, but this often depends on the type of ticket purchased. For example, fully flexible tickets usually provide the most options for changes, while advance tickets may have restrictions. To change a ticket, one usually needs to go through the official Virgin Rail website or app where they can access their booking details. This platform often allows customers to see the available options for altering their travel plans. If a change is made, it is important to note that a fee may apply, depending on the specific circumstances and the terms of the ticket. For the most accurate and current information, including any potential fees or restrictions, it is advisable to visit the relevant page on the Virgin Rail website, which would provide guidance tailored to individual ticket types.
Answered Jul 11th 2025

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