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University of Phoenix Customer FAQ

Top Answers & How-to Guides

What is University of Phoenix's Phone Number?

The question we are asked most often is about how to talk to University of Phoenix customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent University of Phoenix Customer Questions

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Programs and Admission

What programs does the University of Phoenix offer?

The University of Phoenix provides a diverse range of programs at both undergraduate and graduate levels across various fields...
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What are the admission requirements for undergraduate programs?

The University of Phoenix requires prospective undergraduate students to have a high school diploma or GED. They must also...
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What are the admission requirements for graduate programs?

Admission criteria for graduate programs at the University of Phoenix may differ by program but usually include a Bachelor’s...
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Can I transfer credits from another institution?

University of Phoenix permits the transfer of credits from other accredited institutions. During enrollment, students can...
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How does the University of Phoenix handle transfer credits?

The University of Phoenix has guidelines for accepting transfer credits from other accredited schools, focusing on course...
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Tuition and Financial Aid

What are the tuition fees for online courses?

Tuition costs for online courses at the University of Phoenix depend on the program type and credit hours. Undergraduate and...
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Are there any scholarships available for students?

University of Phoenix provides various scholarships to support both new and returning students, including options for veterans...
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Course Structure and Format

What is the class format for online courses?

University of Phoenix provides various online course formats, primarily flexible and asynchronous, enabling students to manage...
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How long does it take to complete a degree program?

The duration to finish a degree at the University of Phoenix depends on factors like the program type and course load....
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Can I take courses on a part-time basis?

University of Phoenix allows students to enroll in courses part-time, providing flexibility for balancing education with work...
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Student Support Services

What resources are available for online students?

University of Phoenix provides a range of resources for online students, including an online library with research materials,...
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Are there any career services available for graduates?

University of Phoenix provides a variety of career services for graduates, including career counseling, resume help, and...
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What support services are available for military students?

University of Phoenix offers specialized support services for military students, including a dedicated Military Support Team...
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What is the student-faculty ratio at the University of Phoenix?

The University of Phoenix does not highlight a specific student-faculty ratio but focuses on personalized attention and support...
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University of Phoenix issues reported to GetHuman
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