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Can I cancel or modify my order?

Asked 2 years ago
When it comes to cancelling or modifying an order at Universalgear.com, the options available depend on the status of the order. Generally, if an order has not yet been processed or shipped, there may be opportunities to cancel or change it. However, once the order is in the processing stage, making modifications may become more challenging. It is important for customers to act quickly if they wish to cancel or modify their orders. If a customer decides to cancel an order, they should be aware of any policies related to refunds, as these may vary depending on the specific circumstances. In the event that an order has already shipped, customers may need to consider returning the item after it has been received, adhering to Universalgear.com's return policy. For accurate details regarding the cancellation and modification process, as well as information on returns, customers are encouraged to refer to the current web page where pertinent guidelines are typically outlined. This will provide the most reliable and up-to-date information regarding any specific actions a customer may wish to take.
Answered Oct 12th 2025

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