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United Rentals Customer FAQ

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What is United Rentals's Phone Number?

The question we are asked most often is about how to talk to United Rentals customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent United Rentals Customer Questions

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Equipment Rental Details

What types of equipment does United Rentals offer?

United Rentals provides a wide selection of equipment catering to various sectors, including construction and events. Their...
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How long can I rent equipment for?

United Rentals offers flexible rental options, allowing customers to choose short-term or long-term rentals based on their...
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What documents do I need to rent equipment?

When renting equipment from United Rentals, customers typically need a valid photo ID, proof of insurance, a credit card for...
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Can I rent equipment online?

United Rentals allows customers to rent equipment online through a user-friendly website that showcases a vast range of items....
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Does United Rentals offer equipment delivery?

United Rentals provides delivery services for rented equipment, making it convenient for customers to have large or heavy items...
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What happens if the equipment breaks down during my rental period?

If the rented equipment breaks down, the renter should promptly notify United Rentals for assistance. They may offer repairs...
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Rental Requirements and Policies

Is there a minimum age requirement for renting equipment?

United Rentals generally mandates that renters be at least eighteen years old to ensure they can legally engage in a rental...
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What payment methods does United Rentals accept?

United Rentals accepts several payment options, including major credit cards like Visa, MasterCard, American Express, and...
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Are there any discounts or promotions available for renting equipment?

United Rentals offers various discounts and promotions for equipment rentals that can vary by location and equipment type....
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Does United Rentals offer insurance or protection plans for rented equipment?

United Rentals offers various insurance and protection plans for their rental equipment. These options help customers manage...
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What safety training do I need before renting certain equipment?

Before renting equipment from United Rentals, it's crucial to know that safety training needs can differ by equipment type....
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Membership and Transfers

What are the benefits of becoming a loyalty member with United Rentals?

Loyalty membership with United Rentals presents numerous advantages, including special pricing and discounts on equipment,...
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Can I transfer my rental to another person?

Typically, rental agreements with United Rentals are non-transferable without their approval. Customers should check their...
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