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Uniformcity.com Customer FAQ

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What is Uniformcity.com's Phone Number?

The question we are asked most often is about how to talk to Uniformcity.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Uniformcity.com Customer Questions

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Returns and Exchanges

What is the return policy for Uniformcity.com?

Uniformcity.com allows returns within about thirty days if items are in original, unworn condition with tags and packaging...
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Can I exchange an item if it doesn't fit correctly?

Uniform City usually permits exchanges for items that do not fit, emphasizing customer satisfaction. Customers should review...
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What should I do if I receive the wrong item?

If the wrong item is received from Uniformcity.com, first verify the packing slip against your order. If discrepancies exist,...
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Shipping Information

Do you offer international shipping?

Uniformcity.com does provide international shipping options, which is advantageous for customers outside the United States....
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How long does it take to process and ship an order?

The time it takes for Uniformcity.com to process and ship an order depends on the items and shipping method selected. Orders...
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Can I track my order after it has been shipped?

Customers can track their orders after shipment from Uniformcity.com by receiving a confirmation email that includes a tracking...
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How can I track my order?

Customers can track their orders from Uniformcity.com by accessing the order tracking section on the website. They should log...
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Payment and Discounts

Are there any special discounts for bulk orders?

Uniformcity.com offers bulk order discounts for various customers like hospitals and schools, with pricing depending on order...
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What payment methods are accepted on Uniformcity.com?

Uniformcity.com provides multiple payment options for customers, typically including major credit cards like Visa and...
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Are there any sales or promotions happening on the website?

Uniformcity.com regularly updates its sales and promotions based on seasons and events. To keep informed on current offers,...
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Additional Services

Do you offer alterations or embroidery services?

Uniformcity.com does not provide alterations or embroidery services directly. However, customers can use local tailors or...
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Do you offer gift wrapping services for uniforms?

Uniformcity.com generally does not include gift wrapping services for uniforms in their standard offerings. Customers might...
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What is the Uniformcity.com rewards program?

The rewards program at Uniformcity.com allows customers to earn points with purchases that can be redeemed for discounts on...
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Are there any membership benefits available?

Uniformcity.com provides a membership program that enhances the shopping experience with exclusive promotions, discounts, and...
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Product Information

What is the sizing chart for uniforms on Uniformcity.com?

Uniformcity.com provides a detailed sizing chart that helps customers choose the right size for uniforms, including scrubs and...
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How do I care for my uniforms?

Proper care of uniforms involves following the care labels for washing, drying, and ironing to maintain their quality. Washing...
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What is your privacy policy?

Uniformcity.com prioritizes user privacy with a comprehensive policy detailing the collection, use, and sharing of personal...
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